Andrius Usvaltas

Experience

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  Individual Business Activity

  Mar 2015 - Mar 2017

  Cargo Vehicle Rental

  - Assisting in growing family business;- Rental management;- Resource maintenance;- Courier (B2B, B2C).

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  UAB "Rosteka"

  Sept 2015 - Dec 2015

  Sales Manager Intern

  - Cold calling to create sales appointments; - Search for long-term clients in the Netherlands, Germany, Belgium.

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  Hostinger International

  Nov 2017 - Nov 2020

  - Ensuring the highest level of customer service with empathy, problem-solving, and proactiveness. - Assisting clients with website hosting related questions on live conversations;- Troubleshooting and solving issues on client’s websites (HTML, CCS, PHP, MySQL);- Payments management while working with PayPal and other applications;- Up-selling and cross-selling during live conversations;- Assisting team globally with advanced cases;- Testing and troubleshooting products and internal tools for further improvement; Show less

  • Customer Success Training Developer

    Jul 2020 - Nov 2020

  • Customer Success Team Lead

    Jul 2019 - Jul 2020

  • IT Customer Success Specialist

    Nov 2017 - Jun 2019
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  Vytauto Didžiojo universitetas

  Oct 2021 - Feb 2022

  PHP Developer

  - Worked with in-house Laravel applications to automate and optimize work for employees and experience for clients;- Launched an internal CRUD application utilising Laravel and Oracle;

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  NFQ

  Mar 2022 - now

  PHP Developer