Andrew Morgan

Experience

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  Precision Circuits Wales Limited

  Oct 1984 - Sept 1988

  CNC Programmer

  Programmed Sieb-Meyer CNC drilling machines and consistently achieved a high level of accuracy and efficiency Supervised 3 machine operators and monitored the quality assurance on the production lineCoded over 1000 programs used in PCB production. Customers included Siemens and JaguarModified engineering drawings to updated customer specificationsOperated production drilling machines and repeatedly exceeded manufacturing targets set by my employer

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  Gwent Tertiary College

  Sept 1988 - Jul 1995

  Senior Engineering Technician/Part-time Lecturer

  Supervised a highly effective group of 8 support technicians, covering multiple disciplinesLectured part-time, taught a range of IT subjects, including City & Guilds Hardware Repair, Computer Aided Design, Database Methods and BTEC Computing . Consistently achieved > 90% pass ratesDesigned and taught a 36 week computer repair course for Gwent County Council engineersEffectively maintained all Engineering Department PC systems - minimising class 'downtime'Responsible for Administration of all Desktops. Show less

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  SPTS Technologies Ltd, a KLA Company

  Jul 1995 - Apr 2010

  Senior Technical Support Specialist (IT)

  Main focal point for the company's hardware and software support (350 users). This included repair, troubleshooting and maintenance of major Microsoft Windows products and Operating Systems (Windows 7, XP, MSOffice), Lenovo Desktops, Laptops and IBM servers.I worked closely with Product Groups and Manufacturing to ensure that computer systems connected to Analytical and Test equipment were backed up. I also setup a project whereby business critical systems were virtualised and backed up to provide ‘redundancy’ and consolidation - This greatly reducing the amount of down-time and minimising any negative impact on the business.Responsible for updating and logging all IT support calls via the company's Helpstar - helpdesk system. Also required auditing jobs and maintain SLA's with internal customers and departments.Responsible for all company related physical Data backups and Recovery using Backup Exec10d and LTO/NAS devices. Consistently achieved 100% data backup and recovery targets.Maintained IT support contracts and general administration tasks such as ordering equipment for the MIS department. Successfully negotiated cost effective product support contracts with suppliers, which saved the company considerable amounts of money over the short, medium and long-term.General Network Administration of Active Directory for the company’s computer users, both in parallel with, and in the absence of the Senior Network Admin. Also included LAN/WAN support eg:) Structured cabling and Netscreen Firewall administration.Supported Engineering Department Solid Edge CAD systems This included testing the latest versions and patches and licence server support.Supported the company Sales Offices in Europe by remote access and telephone, with regard to PC and laptop issues.Mcafee Antivirus support and epolicy administration in tandem with the Network admin.Health and Safety representative for the MIS department. Carried out H&S checks when required. Show less

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  Self employed

  Apr 2010 - Mar 2011

  IT Freelancer
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  Infineon Technologies

  Mar 2011 - Mar 2015

  Technical Production Operator (Photolithography) Cleanroom Manufacturing

  International Rectifier is a world leader in power management technology. Leading manufacturers of computers, energy efficient appliances, lighting, automotive, satellites, aircraft and defence systems rely on IR’s power management benchmarks to power their next-generation products.While at international Rectifier, I gained a comprehensive range of skills relating to Photolithography in a Semiconductor Manufacturing Clean-room environment.During my employment at IR, I was responsible for the following Semiconductor Manufacturing Tools/Equipment/Computer systems in FAB 11 at the Newport plant.Polaris 2200/2500 Microlithography Robot clusters Tokyo Electron (TEL) Mark 8 Act 8 Nikon Steppers (body 12-14)Various Computer Hardware (mainly Lenovo) & Microsoft Windows Software (XP/Win7)Various Metrology toolsOther duties/tasks/achievements:Carrying out weekly and bi-weekly tests on equipment to meet specificationsCompleting lamp intensity checks, wafer alignments, reticle alignments and troubleshooting Maintaining SPC limits and Kaizen charts in order to realise 5s principlesConsistently met targets set by management Exposure to Kaizen lean manufacturing principlesReceived an award for achieving consistent machine tool availability performance of 86-96%While at IR I was able to respond quickly to the introduction of new manufacturing systems and lean methodology.In addition, my vast experience in the installation, maintenance and repair of computer hardware and software systems enabled me to contribute knowledge and solve problems relating to equipment/manufacturing tools in the clean-room.Whilst working at IR, in my spare time I bought a Grade II listed Building and fully renovated it, which was a very satisfying (but challenging ) experience!! Show less

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  IVision UK Ltd

  Mar 2015 - Feb 2016

  Factory & Project Manager

  Ivision Lighting Solutions is a small innovative engineering company that specialises in the design and manufacture of bespoke LED lighting products for the architectural, manufacturing and public sectors.During my time at Ivision, my official position was that of Factory Manager, however I was also responsible for project management, health & safety, quality assurance, component sourcing and liaising with customers and suppliers. Due to my extensive background in computing, I was the main ‘hands-on’ point of contact for all IT related issues. During a recent move to a new production facility, I was instrumental in successfully managing and implementing the new IT infrastructure at the site. Show less

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  Kwan Yick UK Ltd

  Mar 2016 - Feb 2017

  Technical Manager

  Kwan Yick are one of the largest suppliers of Oriental foods, sauces and packaging materials in the UK.My role as Technical Manager was very diverse and required me to demonstrate many of the skills I had developed over my extensive career. My responsibilities included:'Hands-on' support, management and control of IT systems and infrastructure - including Microsoft Windows Server 2012, Window 7, 10, Website Support , Wireless networking, hardware, software support, PC/laptop Diagnostics, ipad support, security , backups, Virtualisation - and a myriad of other technologies! Supporting a site of 75 people.Product Technical & Quality control co-ordinationTo provide technical product support, analysis, record keeping and quality audit, to ensure products and suppliers meet specifications and regulations.Worked with suppliers to ensure all nutritional and ingredient information on packaging artwork adhered to the latest Food Standards legislation. Management of all Health and Safety MattersTo plan, co-ordinate and manage all health and safety matters to ensure the safety of all employees and to meet company responsibilitiesPlanning efficiencies and improvements in resources and facilitiesManaging general facilities and maintenance for the company site. Show less

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  PointOne EPoS

  Apr 2017 - Oct 2021

  Project Engineer
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  Engineered Performance Coatings

  Jul 2022 - now

  IT Systems Manager