Heman Sharma

Experience

• 

  HCL Technologies

  Jun 1991 - Jul 1994

  Customer Support Engineer

  • Provided software and hardware support, troubleshooting technical issues in high-pressure environments.

• 

  Al-Shaya trading Agencies Est.

  Aug 1994 - Aug 2004

  Management Trainee

  • Gained foundational experience in retail business processes, IT systems, and enterprise applications.Key Achievements:• Designed a Warehouse Management System to streamline inventory operations.• Developed batch file automation for scheduled data transmission across multiple locations.

• 

  MHTC Logistics Pvt Ltd

  Oct 2004 - Aug 2011

  Head Of Information Technology

  • Managed IT infrastructure and enterprise applications, driving business process standardization.• Led platform migration from Novell to Microsoft SBS 2000, modernizing the IT landscape.Key Achievements:• Implemented a GPRS system for real-time vehicle tracking and reporting.• Enhanced IT infrastructure to improve business operations and employee productivity.

• 

  Allcargo Logistics Ltd

  Aug 2011 - Jun 2014

  Manager IT (Applications)

  • Led IT application management and digital transformation initiatives to optimize logistics and supply chain operations.• Managed enterprise application customization, cloud adoption, and process automation projects.Key Achievements:• Implemented Salesforce Sales Cloud across multiple business verticals.• Led migration of HRMS to SPANDAN, improving HR process automation.• Developed an e-payment system with HDFC and YES Bank, enhancing payment efficiency.

• 

  Mini Group of Companies

  Jul 2014 - Apr 2016

  Group CIO

  • Spearheaded IT strategy, digital transformation, and enterprise system implementations across the group’s diverse business units.• Led ERP customization and implementation to automate manufacturing and retail operations, improving efficiency and data accuracy.Key Achievements:• Developed and deployed a .NET-based ERP, transforming manual operations into a streamlined digital system.• Designed and implemented a retail POS system for automated daily sales and inventory reporting.• Resolved technical challenges for the group’s microfinance company, optimizing third-party applications. Show less

• 

  Progile Infotech Pvt. Ltd

  Apr 2016 - Sept 2017

  Project Director

  • Led end-to-end IT project management and software development initiatives across multiple industry sectors.• Managed enterprise ERP implementations, business process automation, and technology consulting engagements.Key Achievements:• Delivered a robust ERP system for a U.S.-based mobile refurbishing company, streamlining operations.• Developed a consumable consumption module for the healthcare sector, enhancing inventory accuracy.• Implemented a customized POS and warehouse management system with RFID for a U.S. retail mobile chain. Show less

• 

  Apex Steel LTD

  Oct 2017 - Mar 2021

  Group CIO

  • Led the digital transformation and IT strategy for Apex Steel, aligning IT initiatives with corporate goals.• Implemented business process automation, ERP solutions, and ICT security frameworks to enhance operational efficiency.• Managed enterprise IT governance, risk management, and compliance while driving innovation in technology adoption.Key Achievements:• Established an auto failover system with Wi-Max, ensuring seamless business continuity.• Automated the bank reconciliation process, significantly improving accuracy and efficiency.• Implemented a customized Salesforce CRM, increasing sales revenue by 24% through optimized sales processes.• Deployed a centralized HRMS and an in-house ticketing system for enhanced technical issue resolution. Show less

• 

  HERO ELECTRIC VEHICLES PVT LTD

  Jul 2021 - Jan 2024

  Chief Information Officer

  • Led enterprise-wide digital transformation initiatives, aligning IT strategy with business objectives to drive growth and innovation.• Oversaw ICT security, business continuity, and enterprise risk management to ensure robust IT governance and operational resilience.• Championed digital initiatives, including ERP implementations, business intelligence (BI), and cloud computing solutions for enhanced operational efficiency.Key Achievements:• Spearheaded IT integration and automation, enhancing system performance, reducing downtime, and improving scalability.• Successfully led the deployment of key performance indicators (KPIs) and dashboards for real-time business insights.• Implemented cybersecurity frameworks and strategic initiatives to enhance enterprise security posture. Show less

• 

  KP Consultant

  Jan 2024 - now

  Managing Partner

  • Lead strategic consulting initiatives, capturing client narratives and translating their concerns into agile, flexible, and result-oriented deliverables.• Drive technology-driven transformations, ensuring seamless IT governance, risk management, and enterprise security solutions.• Spearhead digital strategy, business process optimization, and IT leadership to enhance organizational efficiency and innovation.