
Van Duong Ngo
Junior Marketing Assistant

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About me
Business Intelligence | Data Analytics | Data Analyst
Education

Foreign Trade University
2015 - 2019Bachelor's degree International Economics 3.44/4Activities and Societies: This course provides an analysis of the economic relationships between countries, covering both trade and monetary issues. Core units:- The subject group of international trade theory and policy: Provide knowledge on the economy, trade, and the effect of international trade on welfare and income distribution.- The subject group of international macroeconomics: Provide an understanding of the balance of payments accounts, open economy income identities, the liquidity trap, and the effect of currency valuations.Tools: Stata and SPSS in analyzing data

Bournemouth University
2020 - 2021Master of Science - MS Business Management with Data Analytics 68/100Activities and Societies: The course is focused on business management skills through analyzing data by R combined technical skills related to marketing, finance, and leadership. Course's Modules:- Business Intelligence (Score: 74/100): learn to use R and classical and topical approaches to collect and evaluate intelligence about businesses.- Business And Finance Analytics: understand the collection, presentation, analysis, and interpretation of the data that are common in business and finance- Accounting And Financial Management: provide empirical concepts in the valuation of sources of finance as well as of the company.- Performance Management: provide… Show more Course's Modules:- Business Intelligence (Score: 74/100): learn to use R and classical and topical approaches to collect and evaluate intelligence about businesses.- Business And Finance Analytics: understand the collection, presentation, analysis, and interpretation of the data that are common in business and finance- Accounting And Financial Management: provide empirical concepts in the valuation of sources of finance as well as of the company.- Performance Management: provide different theoretical concepts on managerial decision making and intended and unintended responses of employees. - Leadership Essentials: Provide leadership styles suitable for each business characteristics- Marketing and Strategies: Provide key theories to build a sustainable marketing strategy.Dissertation: “The mediating role of customer satisfaction in the relationship between customer-based brand equity”- Score: 70/100- Achievement: Skills in data analytics and data visualization by R Show less

Bournemouth University
2025 -Master of Science - MS Finance
Experience

AIDA Academy
Oct 2017 - Mar 2018Junior Marketing Assistant- Creating designs and SEO content for fan pages and websites of two clients (one dental clinic and one resort)- Conducted weekly reporting and monitoring of KPIs- Assitant in advertising online campaigns for clients- Maintaining and updating the company's website and internal marketing pages.

Vietnam - Japan TAKAHANA Ltd.
Jan 2019 - Dec 2019Marketing Executives- Managed the business’s online marketplace, analysed data from 2500+ monthly purchases with Excel on 3 online marketing platforms: Facebook, Website, and YouTube; and 4 E-commerce platforms including Lazada, Shopee through metrics: products’ visit volume, conversion rates, revenue on purchases… .- Aggregated the analysed outputs to guide efficiently marketing and product strategies, which led to sales increase by an average of 10% per month from June to December 2019.- Managed and applied marketing strategies for online stores based on traffic and conversion, and then identified analytical solutions, resulting in increasing conversion rate by 25% and monthly 200+ followers in each store.- Designed 40+ KPIs dashboards with Excel and Power Point, and presented to managers and partners, helping the company maintain its investment capital.- Identified customers’ obsession and their responses to product and service quality, and marketing approaches, resulting in an increased overall customers ’rating from 3.9 stars in March 2019 to 4.7 stars in December 2019. Show less

BCP Council
Jul 2020 - May 2022Seafront Catering Assistant- Understanding customer needs to communicate with them and provide a helpful and courteous service to all customers - Maintaining a high standard of condition in and around the kiosk and environmental policy - Relaying customer feedback to the supervisor

LGH Hotels Management Ltd
Jun 2021 - Nov 2021Hospitality Service Expert- Understanding the customer service and customer needs in the hospitality to communicate with them- Working closely with other staff and supervisors to support and operate the work smoothly- Managing the restaurant tasks including the inside kitchen and operating food and beverage service at restaurants outside

Ad Moat Limited
May 2022 - Feb 2024Business AnalystAs a PPC Marketing Analyst at Admoat Marketing Agency, I am dedicated to driving the success of our e-commerce business on the Amazon platform. With a data-driven approach and a deep understanding of Amazon's ecosystem, I optimize marketing strategies to enhance listing visibility, drive traffic and sales, and maximize ROI. Key responsibilities: - Data Analysis and Reporting - Keyword Research and Optimization - Amazon Campaign Management - Inventory and Pricing Optimization Show less

Pinnacle Group, Inc.
May 2024 - Jan 2025Business Intelligence Analyst- Built Tableau dashboards for clients, driving data-driven decision-making in the Workforce Solutions industry- Analyzed workforce data, defined KPIs (financial and staffing metrics), and documented insights to optimize business performance.- Developed and maintained interactive reports for clients and internal management.- Ensured data accuracy through rigorous validation and testing.- Created Quarterly and Annual Business Reviews to provide a comprehensive overview of workforce performance. Show less

Innovature BPO
May 2024 - Jan 2025Business Intelligence Analyst
Licenses & Certifications
- View certificate

Analyzing Data in Tableau
DataCampFeb 2022 - View certificate

Data Analytics Consulting Virtual Internship
KPMGDec 2021 - View certificate

SQL Fundamentals
DataCampDec 2021 - View certificate

Introduction to Data Visualization with ggplot2
DataCampJun 2020 - View certificate

SQL for Business Analysts
DataCampJan 2022 - View certificate

Structural Equation Modeling with lavaan in R
DataCampFeb 2021 - View certificate

Intermediate R
DataCampMar 2020
Honors & Awards
- Awarded to Van Duong NgoSecond Prize - I-STARTUP! Competition (the Faculty of Investment - National Economics University) - Apr 2018 I took part in creating and developing the start-up project called HACHIKO Tracking Collar thatconsists of 2 main sectors: Intelligent tracking collar (prevents pets from losing) and applicationon smartphones that connect pets owners with the pet- ecosystem.Responsibilities:- To research the market, survey, and analyze to discover the insight and demand of future customers and eventually optimize the quality and design of the product.- To build Marketing strategies… Show more I took part in creating and developing the start-up project called HACHIKO Tracking Collar thatconsists of 2 main sectors: Intelligent tracking collar (prevents pets from losing) and applicationon smartphones that connect pets owners with the pet- ecosystem.Responsibilities:- To research the market, survey, and analyze to discover the insight and demand of future customers and eventually optimize the quality and design of the product.- To build Marketing strategies, establish Business Model, design Corporation Identify programs, publications, and present the project. Achievements:- Taking part in the courses training skills and broadening knowledge about Marketing, Business,Human Resource and Business Finance.- Enhancing the soft skills: team-working, communication, critical thinking, problem-solving, and time management. Show less
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