Martha Diamond

Experience

• 

  Grupo Ficohsa

  Aug 2014 - Nov 2014

  Human Resources Internship

  In collaboration with the HR department, I developed an advertising campaign for the 'Everest' program in which the purpose was to highlight human talent within the most outstanding areas of GFF.1.Development of the advertising campaign of Human talent in conjunction with the Marketing area for photo session of the members of the program.2.Coordinate with the Human Resources area POP material for recognitions at the end of the course cycle within the program.3.Monitor the time, functions, and development of strategies to facilitate the results of the members in the assigned areas during the period of 4 months.4.Develop internal volunteer activities to promote group communication skills by identifying points of improvement in the program. Show less

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  Grupo Financiero Ficohsa

  Dec 2016 - Oct 2019

  Financial Service Specialist

  As a Financial Service Specialist at Grupo Financiero Ficohsa, I spearheaded customer training on a new banking platform, led financial planning initiatives, and guided clients in debit consolidation and credit card utilization. • Successfully assisted clients in setting strategic financial goals for both short and long-term objectives.• Achieved high client satisfaction rates through personalized financial planning services.

• 

  Dillard's Inc.

  Feb 2021 - May 2022

  Partnered with store leadership to implement effective loss prevention strategics, significantly reducing shrinkage in high value items. Analyzed sales trends to maintain an ideal mix of best-and-slow selling products , resulting in increased transaction volumes, smoother cash closures and a notable decrease in product returns and defects.

  • Bussines manager

    Oct 2021 - May 2022

  • Sales Associate

    Feb 2021 - Oct 2021
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  Gulf Coast Bank and Trust Company

  Jun 2022 - now

  International banking

  In my role at Gulf Coast Bank and Trust Company, I played a crucial role in driving growth in the loans, credit lines, and accounts portfolio by aligning product offerings with clients' financial needs. Partnering with the compliance team, I implemented safeguards for on-boarding international accounts, reducing fraud risk, and ensuring regulatory adherence.