Kayla Scott

Experience

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  Staples

  Jul 2005 - Jan 2013

  Technology Sales Associate

  • Ability to grow the business by gathering and analyzing information to address customer problems/issues and needs• Actively search for ways to improve customer service by establishing rapport, identifying customer requirements, expectations, and needs and providing solutions to the customers• Efficiently prioritizes tasks, possesses the ability to multi-task and focus on details with excellent organizational skills to ensure all work is down accurately• Possesses extensive knowledge of product assortments, carrier plans, and services offered in order to advise the customers on these offerings and responsibility for achieving profitable sales Show less

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  Vidant Health

  Jan 2012 - May 2012

  Recreational Therapy Intern

  • Worked 14 weeks on the behavioral health unit, evaluating, documenting and discharging patients in need of psychiatric rehabilitation.• Planned and implemented treatments for patients based on psychological, emotional, and physical needs.• Worked with a multi-disciplinary team assessing individual patient’s treatment needs, developing treatment plans, and evaluating progress towards treatment goals

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  Central Regional Hospital

  Nov 2012 - Jun 2018

  Recreational Therapist, LRT/CTRS

  • Serves as a patient liaison between medical treatment teams and client care and subsequently places patients in appropriate groups for maximum rehabilitation efforts. • Ability to boost productivity through excellent time management and organizational skills • Assesses patients’ needs, documents patient progress, and discharges patients of various psychiatric diagnoses.• Conduct and report patient progress to multi-disciplinary treatment teams. • Organizes, presents, and leads group interventions for patients, discussing and practicing healthy coping skills through group treatment sessions with as many as 24 patients at a time.• Personal advisor for over 20 patients with a myriad of mental illnesses including: adult acute, forensics, personality disorders, psychotic disorders, mood disorders, long-term care, depression, military service induced (e.g. post-traumatic stress disorder), and substance abuse. • Research most recent published best practices and strategically develop unique group plans based on patient needs for greatest impact while managing limited available state resources.• Design, develop, and implement quarterly special events servicing 300+ patients Show less

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  Heat

  May 2017 - Dec 2021

  Personal Trainer & Group Fitness Instructor
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  Cisco

  Jun 2018 - now

  • Empowering key customers to continue to transform their business and meet their objectives through Cisco solutions.• Accountable for owning and executing a portfolio of renewal contracts of Cisco products and services across an assigned customer account. • Work directly with customers, partners and across Cisco teams to develop a holistic, deep view of customer requirements and objectives and define a strategy to drive renewals to on-time closure, as well as minimize renewals risk and financial attrition.• Bring proven understanding of negotiation strategies and coordinate cross-functional resources across the company and with partners to provide a unified path to secure every renewal. Show less • Accelerate customers’ success and profitable growth for Cisco and partners by delivering the best customer experience in the technology industry• Provide end-to-end Pre-Sales Engagement Services as part of the Deal Acceleration Team• Proactively engage with multidisciplinary teams to identify and leverage potential sales opportunities• Follow Ease of Selling processes, leverage Best Practices and Quality Checks, and perform quality control of deliverables• Produce compelling proposals with associated Service Design, levels of effort, quotes and contractual documentation• Work alongside Cisco Legal Teams to convert proposals, level of efforts, and contracting documentations into legal binding Statements of Work• Help drive the presented solutions to a successful booking and Facilitate a smooth transition to Delivery teams once deals achieve booking stage Show less • Member of The Global Staffing Management team responsible for reviewing and processing global Advanced Services’ projects • Collaborate with numerous management teams to Ensure all projects are staffed in an efficient and timely manner• Responsible for vetting requests for readiness, accuracy of data, and all prerequisites are met before proceeding with the allocation of staffing resources. • Assist with administrative support to multidisciplinary teams using of the following platforms: Oracle, Business Analysis Tool (BAT), and Delivery Collaboration Portal (DCP) to monitor requests during the process• Host weekly meetings with global collaborative teams to discuss the needs of future and ongoing projects Show less

  • Renewal Manager

    Oct 2021 - now

  • Business Development Specialist

    Jun 2019 - Oct 2021

  • Project Coordinator

    Jun 2018 - Jun 2019
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  Oak and Iron Fitness

  Dec 2021 - now

  Fitness Instructor and Nutrition Coach

  Oak + Iron Fitness is the premier, athletic-based, strength & conditioning training facility in the triangle. Our goal is to build a stronger community one person at a time. Our programs are science based to optimize your fitness, health and life overall. Designed to challenge people of all fitness levels, classes will center on strength training, steady conditioning, HIIT, as well as recovery and mobility. From group classes to semi-private training, personal training, and nutrition coaching, we have a place for everyone. Show less