Wareed Uzzaman

Experience

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  Dubai Islamic Bank

  Jan 2006 - Dec 2006

  Direct Sales Representative Personal Finance

  • To assist customers and providing them necessary information about Personal Finance.• To ensure prompt and courteous handling of all inquiries from customers.• To explore new areas for improvement of sales and handling customer complaints.• To ensure customer service, sales skills and the ability to gain the confidence of clients.• To research and identify new sales opportunities and suggest strategic plans to the superiors.

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  Standard Chartered Bank(Emmer Business Park Branch Dubai)

  Jan 2007 - Jul 2009

  Personal Finance Consultant

  • Reporting to the Branch Manager.• To maintain highly decent professional environment in the branch.• To promote the highest level of customer service to consumer banking customers.• To develop a potential customer database for new business development.• To monitor customer fund movement and identity where customers falls below criteria level.• To achieve the asset business in terms of Personal loans, Credit Cards & Account opening.• To coordination with the operation staff to provided and excellent service to the bank customers. Show less

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  Dubai First (PJSC). Dubai, U.A.E.

  Jan 2013 - Dec 2013

  Senior Collection Officer

  • Working as a field officer handling bucket 5, 6&7 with minimum 8 visits a day. • Job involves resolution of delinquent accounts and normalizing them instead of rollback and minimizing losses.• Working independently in offices located in other cities with minimum supervision.• Offering settlements to the customers with habitual delinquent history and recovering the money in full with the best possible negotiation.• Tracing the customer in or out of the country and negotiating with them to pay their debts by acting as a problem solver of customer issues.• Following up with the legal department to initiate legal actions against defaulters such as travel ban/police & civil case. Show less

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  Ajman Bank

  Nov 2020 - now

  • Prepare and update finance customer Cash Flow.• Handling Post Dated Cheques maintain MIS on daily basis.• Coordinate with maintenance supervisor for maintenance schedule and assignments.• Ensure new & renewed tenancy contracts, rent, security deposit and cheque etc are collected.• All the above accountabilities include additional/new task assigned by the line manager.• Respond to customer queries as and when required, follow up on pending cases with customers.• Ensure residential & commercial properties of Ajman Bank is rented on timely manner with fullest capacity.• Liaise with Operations for booking of leasing cases and retri Show less

  • Leasing Advisor

    Nov 2020 - now

  • Team Leader

    Jan 2014 - now

  • Financial Analyst

    Nov 2020 - Mar 2023