Shashi Jha

Experience

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  Concentrix

  Sept 2020 - Nov 2022

  Customer Service Representative

  ● Resolving the 20-25 daily WHJR Teacher's queries using the Zendesk Chatbot platform and CRM.● Helping The White Hat JR Client by Providing Email, Slot Booking and Inbound Support for Lead Generation and Lead Conversion.● Creating Reports for the Internal Team Like Wellness Session, Jash-e-North Participants & Others.

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  Mindlance Health

  Mar 2023 - now

  Mindlance Health is part of Mindlance, one of the largest diversity-owned staffing firms in the US and on SIA’s list of Fastest Growing US Staffing Firms for 9 years in a row.We offer Nursing, Allied Health and Healthcare IT staffing. We want to multiply hope, empathy, accountability, and authenticity in the workplaces we serve, and we believe it starts with us. Our firm is driven by people-centric principles, placing our clients' and clinicians' best interests first with our commitment to:•Excellence in contingent healthcare staffing solutions•Long-term thriving partnerships •Above industry compensation rates With a year-over-year growth rate of 20% and annual revenue of over $250 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to keep getting better in a way that is both mindful and balanced. With strong partnerships with reputable hospital facilities and innovative solutions in the staffing ecosystem, we're able to offer healthcare professionals a range of opportunities to forge life-changing careers and turn their dreams into reality. Connect with us to start your journey to greater well-being, growth and success. Our SIA (STAFFING INDUSTRY ANALYSTS) recognitions: • Fastest-Growing U.S. Staffing Firms for 9 consecutive years, 2011-2019 • Largest U.S. Staffing Firms for years 2015-2017, and 2019-2020 • Largest Diversity-Owned U.S. Staffing Firms for 5 consecutive years, 2015-2020 • Largest IT Staffing Firms for 4 consecutive years, 2017-2020 • Largest Clinical & Scientific Staffing Firms 4 consecutive years, 2017-2020 Helpful links: ➡️ to learn more about Mindlance Health, visit us at https://mindlancehealth.com/ ➡️ to check our travel healthcare openings, visit https://mindlancehealth.com/job-board/ •Innovative and diverse work cultures •An outstanding, high-touch recruitment process Show less

  • Executive Recruiter

    Apr 2024 - now

  • Associate Executive Recruiter

    Mar 2023 - Apr 2024