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Adam Morris

Adam Morris

Retail Assistant

Followers of Adam Morris347 followers
location of Adam MorrisGreater Perth Area

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  • Timeline

  • About me

    Community Facilities Team Leader

  • Education

    • Prestatyn High School

      -

    • University of South Wales

      2006 - 2008
      Foundation Degree Computing

  • Experience

    • Bourne Leisure Ltd

      Mar 2000 - Nov 2005
      Retail Assistant

      To contribute to our overall purpose of providing an excellent and efficient service, to help exceed the expectations of our customer needs.Customer service, handling takings, health and safety of self and others, food hygiene. Set up and operate till system, training all staff on the use of the new system. Maintain stock rotation, checking deliveries.

    • SPAR South Africa

      Jun 2004 - Jun 2005
      Retail Supervisor

    • Thresher Group

      Jun 2005 - Jan 2006
      Retail Assistant

    • Bourne Leisure Ltd

      Jan 2006 - Jul 2007
      Retail Manager

      To ensure the overall profits, success and smooth running of the operation by maintaining high standards of customer service and team member effectiveness whilst adhering to all Company Best Practices and legal requirements.Maximising income by achieving, interpreting and acting upon the weekly financial results, completing annual budget forecasts. Controlling related costs for stocks and wages. Maintaining relationships with owners and holiday makers, dealing effectively and efficiently with customer complaints.Responsible for recruiting, training and motivating the team including supervisors and averaging a team of 20 to 40 members. Show less

    • Fitzroy River Lodge

      Jan 2008 - Mar 2008
      Restaurant Manager/ Assistant Bar Manager

      To control the overall running of the restaurant and function room and assist in the running of the bar covering the bar managers days off.Manager a team of up to 30 members operating 3 venues.Hold up to three functions daily with numbers as high as 150 delegates.

    • Accor

      Jun 2008 - Aug 2008
      Food and Beverage Assistant

    • Aspen Holiday Parks

      Aug 2008 - Aug 2013

      Managing a department consisting of a Reservations Manager, Groups manager and four receptionists.Meeting regularly with other department heads to inform them of group arrivals and Famils.Actively develop the online presence of the resort through last minute booking engines.Manage the rates and availability of the online sites using the Siteminder channel manager.Train and continuously coach the team in all areas of the operation from the property management system (RMS) to Customer service.Analise end of month data and report the findings to the sales and marketing department.Monitor the monthly budget, split down the figures into daily budgets and encourage the team to up sell where possible to exceed the monthly target.Work closely with the Resort Manager and the head office team to organise Famils and work on Hot deals and other promotional activities. Ensure all policies and procedures are met to maintain a constant high quality of work. Show less

      • Front Office Manager

        Nov 2008 - Aug 2013

      • Front Desk Agent

        Aug 2008 - Nov 2008

    • Shark Bay World Heritage Discovery & Visitor Information Centre

      Sept 2013 - Dec 2016
      Centre Manager

    • Rottnest Island Authority

      Dec 2015 - Jan 2020
      Visitor Centre Manager

    • City of Kwinana

      Jan 2020 - now

      • Community Facilities Team Leader

        Dec 2022 - now

      • Customer Experience Analyst and team leader

        Jan 2020 - Dec 2022

  • Licenses & Certifications