Anupam Kumarr

Experience

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  Projects with Government of India and Political Parties

  Jan 2010 - Jan 2012

  Research Associate

  • Political research analysis, policy research, report writing and survey management.• Assuring that survey protocols are followed to ensure data quality and timeliness• Lead discussion and build consensus with internal and external clients to strategically guide survey content development• Analysing reports and creating, communicating, and implementing the project vision and mission.• Identify and recommend effective tools, approaches, and procedures as needed to accomplish research objectives Show less

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  University Of Delhi

  Feb 2010 - Mar 2013

  Guest Lecturer
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  Times Internet

  Oct 2012 - Sept 2013

  Senior officer

  • Worked on design, development, launch and implementation of Times group first AR technology-based infotainment app “Alive”• Product operation and content write-up management of mobile application• Conceptualizing and managing campaigns for key accounts of Alive app.• Strategic alliancing with different partners for adding services to existing product portfolio.• Training of TOI editorial staff across India for smooth content coordination and augmentation.

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  Tech Mahindra

  Apr 2014 - Jun 2016

  Manager- New Product Development & Operations

  • Focal person for product operation of ‘Saral Rozgar’. A flagship Tech Mahindra initiative, it serves the society by creating job market for “blue collared job seekers” and the “job providers”.• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.• Translating product strategy into detailed requirements and prototypes and developing product pricing and positioning strategies• Evaluating promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed• Leading discussions within the organization for pitching the social responsibility ideas and liaison with stakeholder such as government agencies and corporate to make Tech Mahindra project a success• Leading seminar hosting such as Media Launches, Job Fairs and In-house board meetings Show less

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  Mettl

  Jun 2016 - Aug 2019

  Senior Manager - Assessment

  • Managing entire business and operation of MET (Mettl Employability Test) project for blue collar workforce meant for career guidance and employability• Managing operations for assessment under Digital Saksharta Abhiyaan (NDLM), PMKVY 2.0, DGT and Non-PMKVY schemes• Client servicing and high-quality service delivery and operations across multiple projects for various Clients (Sector Skill Councils). Understanding client’s requirements and catering to their needs within given TATs.• Implementing and ensuring compliance of quality assurance processes in vocational assessments and managing assessment centres.• Assessing and analysing service delivery and identifying skill gaps. Internal audit along with process improvement and kaizen. Sharing feedback and provide relevant training to mitigate gaps and enhance the quality of service delivery.• Liaising with BD team and assisting them with Invoicing, event data analysis, policies, and process notes. Also, involve in budgeting and costing for project profitability.• Conduct assessor training on skilling ecosystem, assessment process and job role.• Creating various mechanism/materials for high-quality service delivery likes – apps, checklist, trackers, Vendor MoU, payment linkages, audio-video, learning matrix. etc. Show less

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  HealthSetGo Education

  Aug 2019 - Oct 2019

  Head-School Health Operations
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  GoMechanic.in

  Oct 2019 - Apr 2023

  General Manager- Sales & Operations (Claims)

  Claims management, Revenue generation, Setting policies, procedures and operating standards Pan India, Lead conversion, Partnership development, Digital products for operational efficiency, Customer service management and Product roadmap to implementation.

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  Policybazaar.com

  Apr 2023 - now

  Lead- Persistency CRT and Renewals

  Persistency operations for life business, Workflow management, Process control, Renewal premium collection and Stakeholder management.