Christina Waid

Experience

• 

  AT&T

  Jan 2000 - now

  Responsible for creating engineering work orders utilizing several systems including AutoCAD to update Outside Plant Location Records in connection with additions and changes in outside plant facilities; while working to meet revenue goals, service commitments to our customers, and other deadlines. Initiated supporting documentation, including state and local permits, job pricing, and technical reports that require discretion, judgment, and a high degree of accuracy. Responsible for encoding engineering work orders, tracking updates and preparing and maintaining charts, permanent outside plant location records and cable schematics. Coordinates with internal and external customers involved with the planning, administration, and provisioning of the network. Show less • Provide technical configurations for Layer 3 Services on provider and customer edge routers. • Provide technical support to the customer’s resource to ensure their router is appropriately configured and functions properly. • Responsible for ensuring end to end circuit continuity and Layer 3 service functionality; perform end to end test and turn up of service on a per customer site basis with end user customer to ensure the transport facility and layer 3 IP services are clean and run error free. • Analyze/sectionalize trouble and engage appropriate supplier to resolve customer service issues. • Review network designs with the clients at kickoff meetings to ensure the network design is consistent with expectations and will deliver the service per the client’s requirements. Show less • Performed provisioning and maintenance in the National Network Operations Center for AT&T for all Major accounts and all other high speed data circuits all over the United States. • This position was responsible for network reliability through performing surveillance, testing, analysis and maintenance of network components, as well as the installation and repair of designed services. • Handled customer and inter/intra company contacts, maintained records, trouble history and tracking systems, and handled other generally associated operations and work assignments necessary to maintain total network reliability for new and existing services. • Used electronic test equipment, computer work stations and testing systems, in surveillance, analyzing, administering, repairing, maintaining and testing communications and related equipment, performed required maintenance such as analyzing output messages of systems, analyzing the trouble indications, customer trouble reports and taking appropriate steps to correct any malfunctions. Show less • Used service orders, cable and telephone equipment and engineering work orders/drawings to establish and maintain appropriate facility records. • Utilized mechanized records to perform assignment and facility work associated with service orders, major estimate and routine cable work. • Prepared assignment records; assigned and maintained facilities (cable pair, terminal, central office equipment) through the use of mechanized systems. • Analyzed records for cables serving an area to determine general circuit availability and recommends rearrangement of cable and terminal facilities. • Entered and retrieved information for various mechanized systems using computer terminal R equipment, and responded to requests from other work groups for facility (central office and outside plant) information and facility discrepancy resolution. Show less

  • MGR OSP PLNG & ENG DESIGN

    Mar 2021 - now

  • CAD Technical Specialist

    Dec 2016 - Mar 2021

  • Provisioning Engineer

    Sept 2013 - Dec 2016

  • Network Operations Center Technician

    Feb 2002 - Sept 2013

  • Facilities Specialist

    Jan 2000 - Feb 2002
• 

  Communications Workers of America

  Aug 2011 - Mar 2021

  Secretary/Treasurer

  Responsibilities include:• Share in responsibility of internal and external organizing. • Make worksite visits. • Provide communication link between members and the President. • Prepare budget in consultation with other officers. • Maintain financial records. • Receive funds due to the Local, including dues payments from the International, cash dues, initiation fees, etc. • Handle expenditure of funds. • Keep bank account records. • Report on finances to Local. • Report to financial statements to the membership. • Furnish financial statement to International. • Maintain records on employees. • Prepare Forms W-4, W-2, W-3, I-9. • Prepare Forms 1099, 1096. • Meet Federal Report requirements.o LM reportso Form 990 o Unemployment Compensation Form 940o Quarterly tax report Form 941 • Meet state, county, city report requirements. • Arrange for annual audit. • Handle bonding coverage. • Manage Local's assets. • Protecting the funds and assets of the Local is the fundamental job of the Treasurer. Treasurers must carry out their duties and make sure that they comply with: o Federal Law o CWA Constitution o Local Bylaws o Union and Local Policies • Record minutes of all Local meetings. • Furnish International and District with proper records and reports as required. • Handle correspondence. • Inform President and (Executive) Vice President of changes in International and/or District procedures. • Cooperate with other officers in furnishing proper reports to government. • Become involved in Local decision-making processes. • Work as a member of the Local Officers' team. Show less