Yogesh R V

Experience

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  INTERFACE8

  Jul 2016 - Jan 2018

  Executive Administration

  Interface 8 Services is a event management company focusing primarily on educational and trade events.

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  Indian Bank

  Jan 2018 - Feb 2018

  Trainee

  • Specialized in the housing loan department, ensuring meticulous documentation for loan applications and processing.• Maintained responsibility for accurately updating housing loan documentation information in the system, ensuring data integrity and compliance.• Explored opportunities for additional revenue generation through multi-selling of insurance, CASA (Current Account and Savings Account), credit cards, etc., participating in both theoretical and practical aspects of the process.

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  NatWest Group

  Sept 2018 - Sept 2020

  Analyst

  • Consistently delivered effective results for clients, adeptly addressing their inquiries promptly and tactfully while adhering to service level agreements (SLAs).• Spearheaded work allocation as a coordinator, ensuring smooth operations and delivering daily qualitative reports to enhance team performance.• Facilitated client and business involvement, fostering collaborative relationships to drive mutual progress and success.• Served as the coordinator for migrating mailbox forms from onshore locations, demonstrating proficiency in managing logistical transitions.• Demonstrated expertise in devising business solutions tailored to meet diverse customer needs, contributing to overall client satisfaction and retention. Show less

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  EdLightened

  Oct 2020 - Feb 2021

  Sales And Marketing Intern

  • Actively contributed to business development and strategic planning initiatives, leveraging insights to drive growth and innovation.• Successfully implemented customer loyalty programs to enhance customer retention and satisfaction.• Executed digital marketing strategies to increase brand visibility and engagement across online platforms.• Conducted daily follow-ups on engagement metrics, insights analysis, and ongoing content research to optimize marketing efforts.• Conducted continuous research on competition analysis to identify market trends and opportunities for differentiation.• Led various social media campaigns to increase brand awareness and engagement among target audiences.• Efficiently performed sales call tasks and optimized intern recruitment processes to ensure a highly skilled and motivated team. Show less

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  Hensel Electric India Private Limited

  Feb 2021 - May 2021

  Marketing Communications Intern

  • Proficient in collecting both quantitative and qualitative data from marketing campaigns to drive informed decision-making.• Conducted comprehensive market analysis and competitive research to identify key insights and opportunities.• Assisted in implementing digital marketing strategies and utilizing various communication tools to enhance brand visibility.• Skilled in creating visually appealing content using Photoshop and proficient in GIF creation to engage audiences effectively.• Gained exposure to strategic corporate branding activities, contributing to a cohesive brand image.• Provided support in various communication tasks and administrative duties, ensuring smooth operations within the marketing department. Show less

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  Accenture

  May 2022 - now

  Senior Business Analyst

  • Seasoned Senior Business Analyst with a track record of optimizing business processes for growth and efficiency.• Expertise in business analysis methodologies and implementation of solutions aligned with organizational goals.• Proficient in Salesform CRM, leveraging its functionalities to enhance customer relationship management.• Skilled in identifying business needs, gathering requirements, and implementing effective solutions.• Acted as a marketing consultant, providing valuable insights into customer behavior and market dynamics.• Proven ability to bridge the gap between technical systems and business operations for streamlined workflows.• Successful track record of driving adoption and maximizing the benefits of CRM solutions for improved business outcomes. Show less