Annette Rios Gil

Annette Rios Gil

Bilingual Customer Service Representative

location of Annette Rios GilUniversal Tennis Academy

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  • Timeline

  • About me

    Professional

  • Education

    • University of North Carolina at Greensboro

      2009 - 2013
      Bachelor of Arts International Global Studies and Spanish

      Migration from El Salvador: Economic, political, and cultural factors May 2013

    • Georgia Southern University

      2015 - 2017
      Master of Arts (MA) Sociology
  • Experience

    • Nationwide

      Jul 2013 - Sept 2014
      Bilingual Customer Service Representative

      Worked as an Insurance Agent for the clientele, proactively soliciting new clientele, and worked closely with the Latinx community building strong relationships.Answered the phone, took payments, advised policy coverage/premiums, assisted in claims processing, explained needs and solutions for prospective clients.

    • International Tennis Federation

      Sept 2014 - Oct 2014
      Volunteer Assistant Coach

      -Assistant coach of the top two twelve-year-old kids of each Central America country and the Caribbean-Helped them develop tennis skills (technique, strategy, and tactic)

    • Georgia Southern University

      Jan 2015 - Jul 2017
      Women's Tennis Assistant Coach

      Assistant coach of a Division I School-Scheduled and managed practices during the year, developed schedules, delegated tasks, managed time, and evaluated the student-athlete’s performances-Instructed and guided group of girls through their four years in college inside and outside the court

    • Sportime | John McEnroe Tennis Academy

      Aug 2017 - Jun 2020
      Head Pro Tennis Coach

      -Coached adults, teenagers, and under 10 programs-Analyzed large groups of children based by age and level-Ensure accurate completion of member charges and payment for all lessons, special events, clinics and tournaments totaling over $100k.-Assisted with hiring process and interviews of international tennis coaches-During the pandemic gave virtual lessons via Zoom, consisting of detailed analysis clients, development as a player, and improvements to correct technique and biomechanics. Show less

    • International Tennis Federation

      Nov 2018 - Nov 2018

      -Prestigious international tournaments, geared specifically for high performance and high ranking junior players. Required specialty coaching due to challenging and changing environments.-Networked with other coaches and teams from over 10+ countries. Built and maintained professional relationships.-Expertise in financial management, expense reporting, and budget creation.

      • Tennis Coach

        Nov 2018 - Nov 2018
      • Traveling Tennis Coach

        Nov 2018 - Nov 2018
    • Universal Tennis Academy

      Jun 2020 - now
      Tennis Professional

      -Coach adults, teenagers, and under 10 programsArrange and conduct sports-related activities, such as training camps, skill-improvement courses, clinics, and tournament prep for approximately 500 children, adolescents, and adults.-Evaluate athletes' skills and review performance records to determine their fitness and potential in a particular area of athletics.-Participating in community outreach activities, fundraising events and coordinate with local non-profits to promote both UTA and help with under-resourced youth through tennis and education. Show less

  • Licenses & Certifications

    • Coaching High Performance Players Level 3

      International Tennis Federation
      Dec 2021
    • USPTA professional

      USPTA & PTR
      Nov 2020
  • Volunteer Experience

    • Fundraiser

      Issued by TECHO on Jun 2009
      TECHOAssociated with Annette Rios Gil
    • Volunteer Assistant

      Issued by International Tennis Federation on Sept 2014
      International Tennis FederationAssociated with Annette Rios Gil