Louie Corporal

Experience

• 

  Riyad Bank

  Feb 2006 - Aug 2008

  Technical Support Engineer

  Provided technical support in solving network, software and hardware issues in all Riyadbank branches and data centers and all ATM on site and off sites in a quick response time and possible minimum downtime thru:•Maintained and troubleshooting all IT equipment computers, network devices, LAN/WAN connections of Riyad Bank branches.•Provided ad-hoc IT maintenance support, troubleshoot, monitor and resolve desktop PC and server issues remotely.•Performed daily monitoring of network infrastructure using Ciscoworks tools.•Assisted in the analysis of network traffic results as well as maintained the network efficient availability.•Implementation of the Bank's New Project Software application like conversion of programs from Windows OS/2 into Siebel, for teller, Manager's and CSR's operation transaction. Installing programs like the Investment Order Management and Settlement System (IOMSS), Citrix ICA Client Migration Rollout for Moody’s Financial Analyst, and the Mubasher and Tadawul for their Kingdom wide market watch.•Managed local area network, servers, and communications connections to remote locations. Installation of network concentrators, routers, switches, modems. Configure network servers and including virus protection and other security measures.•Part of the rollout team that implemented/installed the bank’s new application to different branches in order to replace old RBP programs.•Performed Inventory maintenance and update all equipments installed in Branches and Regional Offices.•Established and Maintained Network Management Installation and configuration in accordance with Policies, Standards and Procedures. Show less

• 

  Accenture in the Philippines

  Aug 2008 - May 2010

  Network Engineer

  •Analyze the needs of projects/ customer groups and makes recommendations in establishing priorities for network support initiatives involving Firewall/VPN, LAN/WAN and Network Services. Oversees and coordinates the prioritization and updating of problems/ and specific deliverables. •Performing troubleshooting functions involving current network setup and configuration and providing resolution to the escalated issues.•Planning and implementing simple to moderate network design changes involving Firewall/VPN, LAN/WAN and Network Services.•Maintaining data integrity and ensures network security is in accordance with standards and best practices including standard implementation/configuration hardening, secure access control, patch update etc.•Coordinating to our global counterpart team regarding configuration changes and fixes to the network infrastructure setup.•Assisting in the conduct and preparation of feasibility studies for new network requirements specific to Firewall/VPN, LAN/WAN and Network Services.•Performing network installations, upgrades, preventive maintenance, back-ups and related tasks.•Conducting a testing for configuration changes prior to deployment to the live network environment.•Performing daily preventive maintenance for the network devices like cisco routers, switches, and firewall.•Coordinating with concerned teams, vendors, and/or appropriate third party as part of operations escalation as necessary. Ensuring that all escalation information is accurate and periodically updated, and that all relevant members of the team are regularly informed on the status of the operations escalation process.•Performing daily monitoring of network infrastructure using Zenoss and Ciscoworks tools.•Tasked to coordinate of various functional activities and initiatives of the network operations and/or network engineering team/s. Show less

• 

  Saudi Oger Ltd.

  Jun 2010 - Jan 2016

  System Engineer

  • Provided day to day operational activities for VMware, Storage and Backup/Recovery including administering storage array architecture, SAN infrastructure, Network Attached Storage (NAS), Networker, Avamar and Data Domain Storage System.• Manage smooth operation and optimum performance of SAN storage & Backup System.• Ensured successful Data Protection of all agreed applications as per customer SLA.• Installed and Configured EMC Networker, Avamar and Data Domain Storage Systems.• Produced regular reports for management, to assist in cost recovery, capacity planning and consolidation.• Reviewed and standardized all recovery plans, including process and procedural standards to address routine, backup, redundancy and recovery architectures.• Managed and Monitored AVAMAR, Networker and Data Domain backups and recovering failed backups.• Developed appropriate off site data and document repositories to be utilized if information were to be irretrievable at the IT department due to a system disruption. Show less

• 

  Ebttikar Technology Company

  Jan 2016 - Sept 2019

  System Backup Engineer

  • Managing and maintaining day to day operational activities of Avamar, Networker, Data Domain, SAN and NAS storages and vCenter 6.0.<br>• Creating and Managing Dataset, Schedule and Retention Policy for avamar client request.<br>• Managing Archival and ensure Data Integrity and availability of backup data.<br>• Monitoring AVAMAR, Networker and Data Domain backups and recovering failed backups.<br>• Managing server resources and predict the need for additional capacity in advance.<br>• Providing operations management services and support to include VMware server integration, administration, and management of Active Directory domains.<br>• Managing virtual environments and managing previously built cluster(s).Building VM clusters to include installing ESXi hosts and virtual machines.<br>• Creating datastore for storing VMs and data and conducting health check for virtual machines and ESXi host.<br>• Responsible for capacity planning and performance analysis of backup and recovery infrastructure.<br>• Consulting with end users to coordinate scheduling of backups and address other backup and restore concerns.<br>• Responsible for troubleshooting of backup and recovery related issues.<br>• Creating and providing daily status report and other team activity reports as requested by our Team Leader. Show less

• 

  Solutions by stc

  Oct 2019 - Feb 2023

  Storage System and Backup Engineer
• 

  MIS - Al Moammar Information Systems Co.

  Mar 2023 - now

  Senior System Engineer