Karen Ford

Telecommunications

414 followers

Bedford, England, United Kingdom

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Timeline
About me
Strategic Project Delivery Manager at Aeromark Ltd
Education
- Bedford College
  2012 - 2013
  Access to Higher Education, Level 3 Diploma Distinction
  Business, Psychology, Sociology, IT, Maths, English, Law, Independent Research Project
- St. Thomas More Upper School
  2005 - 2008
  High School GCSE's A*, A, B
  Double Applied Business A*A, Drama B, Music B, Art & Design B, History A, Maths B, Science B, English Lit. A*, English language A, Religious Education A.
- University of Leeds
  2013 - 2016
  Bachelor's Degree Management with Marketing 2.1
  Activities and Societies: Organised a Balance Challenge event during University Health Week. Event Management, Consumer Behaviour, Fundamentals of Marketing, Organisational Behaviour, Anthropology for Business, Operations & Supply Chain Management, Contemporary Industrial Relations, Marketing Research, Information in Organisations, Management Decision Making, Economics for Management, Financial Accounting, Management Accounting, Art & Science of Photography/Imaging, Entrepreneurship, Psychology.
Experience
- Pell & Bales
  Sept 2008 - Jan 2010
  Telecommunications
- Putnoe Medical Centre
  Jan 2010 - Feb 2017
  - Patient Support Team
    Sept 2013 - Feb 2017
  - System Administrator
    Jan 2011 - Aug 2013
  - Patient Support Team
    Jan 2010 - Jan 2011
- Video Design Ltd
  Jul 2017 - Apr 2018
  Office Administrator
  A varied role supporting the team at one of the UK’s most successful independent video service providers to the event production industry. Responsibilities included organising deliveries of equipment, branding merchandise, placing orders, answering calls and general day to day office duties.
- Aeromark
  May 2018 - now
  Designing, building and managing the delivery of optimised and configurable web based SaaS Service Management solutions that drive efficiency, improve visibility, capture and report on data and removes manual processes. Attending customer workshops and assisting in the scoping and designing of workflows, mobile forms and web based solutions. Second line support to customers, workflow and mobile forms build, system configuration and testing of system functionality and mobile application. Responsible for preparing for audit and securing the recertification of the ISO9001, ISO27001 and ISO14001 accreditations.
  - Strategic Projects & Research and Development
    Aug 2024 - now
  - Project Delivery Manager
    Jul 2021 - Aug 2024
  - Assistant Project Delivery Manager
    Feb 2020 - Jul 2021
  - Project Delivery Administrator
    Jan 2019 - Feb 2020
  - Project & Compliance Administrator
    May 2018 - Jan 2019
Licenses & Certifications
- Beginners Medical Terminology
  British Society of Medical Secretaries & Administrators
  Jan 2012
- CPD Certified Awareness of Child Abuse and Neglect Session
  Virtual College Ltd.
  Nov 2010
- Confidentiality & Customer Care Session
  Medical Protection Society
  Oct 2010
- Information Governance In Practice
  HORIZON HEALTH COMMISSIONING LIMITED
  Jun 2011