Deep Enrich
Souman Das
Sales Team Member
209 followers
Chattogram, Chattogram, Bangladesh
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About me
Customer Experience Specialist at SEALAND-A MAERSK COMPANY
Education
Chittagong Govt Commerce College
2006 - 2008HSC Business Administration, Management and OperationsChittagong Collegiate School
2001 - 2006SSC Business studies
University of Chittagong
2013 - 2013Master of Business Administration - MBA FinanceUniversity of Chittagong
2009 - 2012BBA Finance and Banking
Experience
Youngone Corporation
Mar 2017 - Oct 2017Sales Team Member
Sealand – A Maersk Company
Oct 2017 - nowCustomer Service Specialist
MCC Transport
Oct 2017 - May 2021Customer Care Specialist
A.P. Moller - Maersk
Sept 2023 - nowCustomer Experience Consultant
Licenses & Certifications
Diploma in Computer Studies
CHITTAGONG CITY CORPORATION COMPUTER INSTITUTE.Mar 2006- View certificate
Six Sigma Black Belt: Data Collection
SkillsoftNov 2025
- View certificate
BABOK® v3: Introduction to Business Analysis
SkillsoftNov 2025 
General English Spoken- Intermediate Level
British CouncilApr 2006- View certificate
Six Sigma Data Classification, Sampling, and Collection
SkillsoftOct 2025 - View certificate
Generative AI and Its Impact to Everyday Business
SkillsoftNov 2024 - View certificate
Mapping and Analyzing Customer Journeys
SkillsoftNov 2025 - View certificate
Becoming an Emotionally Intelligent Leader
SkillsoftNov 2025 - View certificate
CX Trusted Advisor Program – Knowledge Expert
A.P. Moller - MaerskNov 2025 - View certificate
Generative AI Foundations
A.P. Moller - MaerskNov 2024
Honors & Awards
- Awarded to Souman DasSAS CX Champion, Q1- 2023 - Apr 2023 Process streamlining & Recovery of Overdues
Languages
- hiHindi
- enEnglish
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