Vien Khoi To Lam

Experience

• 

  Enactus

  Sept 2011 - Sept 2012

  Active member

  A member of Sife Banking University of Ho Chi Minh city, Vietnam.

• 

  BIDV

  Dec 2012 - Mar 2013

  Intern

  Corporate Banking

• 

  Bao Viet Life

  Jul 2013 - Jan 2019

  ● Trained and supported the sales force of 50 life insurance agencies● Led a team of 5 members to reach the department target● Analyzed sales data to identify trends, risks, and opportunities for improvement● Created an effective lead generation process that increased conversion rates by 20% o Developing sales force of around 200 life insurance agents.o Presenting at sales/recruitment seminars.o Training and coaching: life insurance products, sales soft skills, managing skills.o Organizing agency meetings and resolving conflicts.o Direct selling to customers and recruiting sales force.

  • Agency Development Manager

    Jan 2018 - Jan 2019

  • Agency Development Officer

    Jul 2013 - Dec 2017
• 

  Prudential Vietnam Assurance Private Ltd.

  Jan 2019 - now

  Senior Business Development Manager

  ● Developed the agency force in Ho Chi Minh city and Mekong Delta through sales activities including meetings, training workshops, sales and recruitment seminars.● Consulted Agency Partnership on the business scheme and strategy to maintain sustainable growth for every 3 years.● Advanced a comprehensive sales cycle that increased customer acquisition, identified and targeted new business opportunities, leading to a 10% increase in revenue and risk mitigation.● Implemented an effective procedure to increase customer loyalty and retention, resulting in a 15% reduction in policy lapse. Show less