Rohit Kumar Singh

Experience

• 

  Dell Services

  Mar 2011 - Nov 2016

  Senior System Analyst

   Currently reporting to the Manager and working as a Senior L2 Team Member in a couple of Application/Production/Service Support to couple of system of UBS Banks. Accountable for resolution of ongoing issues and escalations for providing Support including development or enhancement of automation of regular manual activities under the scope of L2 Support. Managing event/incident/problem management in case of application outage ensuring complete detail analysis (including RCCA) or escalate same to L3 level. Responsible for communicating to larger audience, passing workaround such as list of affected cash flows to operations to mitigate the settlement risk. Involved in liaising with Infra/DB team and development team to ensure the application is brought up with in the SLA. Spearheading development/modification of UNIX scripts to provide workaround for data issues till the issues is permanently fixed by L3/Development team. Providing disaster recovery and BCP activities (for business as usual environment), Problem Management for the incidents which occur on a regular basis. Show less

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  UBS

  Mar 2011 - Nov 2016

  IT
• 

  Citi

  Jan 2017 - Oct 2017

  Software Engineer
• 

  Helius Technologies

  Nov 2017 - Jan 2020

  Software Engineer
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  Julius Baer

  Jan 2020 - now

  • Associate Director

    Jan 2022 - now

  • Associate Manager

    Jan 2020 - Jan 2022