
Harsh Kumar
Process Associate

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About me
Global Practice Head Source to Pay.
Education

Institute of Cost and Work Accountants of India
1997 - 1998AICWA Cost and Management accounting
Experience

GE Capital
Jan 1999 - Jan 2003Process AssociateHighlights• Supported 4 transitions to India operations centers from regional offices.• Acknowledged with Outstanding Contribution Award by Global Consumer Finance - UK for overall transformation and quality initiatives through RPA• Successfully presented Robotic Process automation efforts by the team to CEO and CFO of GCF and General Electric.

Agilent Technologies
Feb 2003 - Feb 2004Finace Program Specilist Global Payroll AccountingHighlights• Led 4 transition to the global center including one migration from legacy system to Oracle. • Received recognition from:o Global SVP for supporting legacy systems migration to Oracle.o Global Finance Leadership Team on creating a global Documentation repository.

Oracle
Feb 2004 - Apr 2008Manager- Global Procure to PayHighlights• Led 4 complex transitions from regional hubs to the global center.• Design and implementation of Oracle R12 enterprise platform and self-service modules and migration from Oracle 11 I covering requestors, LOB, Suppliers, accounting, Audit, and compliances.• Received recognition from Chief Procurement Officer for integrating and implementing end-to-end Process and IT Transformation through enterprise platform and self-service module development and implementation impacting contract, sourcing and catalog management, supplier and requestor management, F&A ops & reporting for drastically reducing global total cost per transaction, cycle time.• Transformed end-to-end business KPIs, its compliance scores, and end-user satisfaction.• Successfully saved worth $ 1.5 M by aligning pay term procedure in the EMEA region.• Acknowledged with Oracle Global Six Sigma Award for bringing and implementing 47 ideas for system of engagements and end to end process enhancements. Show less

Tata Consultancy Services
May 2008 - Jul 2011Customer LeadHighlights• Led 5 complex global transitions for F&A operations and including ERP implementations.• Generated Saving worth $ 1.4 M by streamlining the end-to-end Supplier invoicing process for clients.• Managed 8 end-to-end due diligence, solution design, and transition projects for procurement, catalog, supplier and requestor self-service, F&A processes for fortune 100 clients.• Process transformation including Contract Repository and Compliance monitory, Category, Sourcing, Procurement and Catalog management, Accounts Payable generating 75 FTE savings.• System implementation includes ERP implementation design and deployment for SAP and Oracle for Contract and Catalog management systems, F&A, and internal control and compliance analytics, • Got acknowledged for best F&A operation delivery of TCS BPM services for improving delivery profitability by 80% and improving CSAT scores by 70%. Show less

Oracle
Aug 2011 - Oct 2012Sr Manager, Global Revenue OperationsLead operational excellence for AR generations, month-end close and reporting, and lead Global Electronic invoicing team for timely invoice submission. Highlights• Successfully transformed the Transaction Life Cycle by developing and implementing a self-service enterprise platform impacting sales contracts, order and project management, credits and collections, Revenue accounting and sales result reporting processes, and received recognition from Corporate Executive Vice President.• Improved electronic invoicing from 15% to 45% in a year resulting in drastic improvement in OTC KPIs• Acknowledged with Oracle India Special Contribution Award FY-12 for optimizing end-to-end OTC transactions life cycle. Show less

Unilever
Jan 2013 - Dec 2015Transformation and Operations Manager Global Source to PayLead end to end Global Source to Pay operation excellence and improving satisfaction scores by bringing disruptive transformations initiatives while meeting local business and compliance needs. Highlights• Led 6 complex transitions to Global operating centers from regions and service providers to consolidate global operations.• Generated cash savings worth € 45 M by improving contract and purchasing compliance and arresting S2P leakages.• Formulated key-value transformation propositions like redefining Global purchasing policies compliance measures and operations by introducing digitally disruptive solutions.• Co-Author of Global Service Management framework, Global process maps, and control implementation guidelines.• Reimagining business functions, developing business cases, leading due diligence, participate in service partner discussions, solutions, and implementation.• Led Technology Enhancement and Global self-service enterprise platform development for S2P functions including Ariba Integration to SAP, Dynamic Work Flows, Electronic invoicing and AP Automations, Supplier and Requestor Query Portal, S2P Helpdesk, Global Spend Analytics Business Insights, Evaluated Receipt System, Supplier Financing and Consumption-based Invoicing Enablement for top high volume suppliers, mobility solutions for business users.• Developed 73 FTE savings through reengineering the S2P process. Recognized by:• Global SVP ETS for implementing end-to-end transaction life cycle transformation impacting contracts, sourcing, procurement, catalog, vendor management, AP, and Accounting functions.• Global Supplier partners SVPs for eliminating recurring invoicing and payment issues.• Finance Leadership Team and Corporate Audit Group for delivering the best KPIs across the world, compliance scores, business transformation solutions, and replications of best practices. Show less

Genpact
Mar 2016 - Nov 2019AVP - Global Process Owner - Digital Transformation, Operations Risk AnalyticsIdentifying key business challenges for global SSCs, appropriate cutting-edge Lean and digital transformation solutions for sourcing, procurement, category management, F&A towers, and develop Blueprint and roadmap and lead phased transition Transformation to improve customer and supplier satisfaction by improving timeliness, Compliances, First pass yield and electronic no-touch/ low touch transactions. Led 3 complex global transitions.Highlights:• Designed and Tracked global risk indicators framework and developed operation capabilities for measuring risk for Global FMCG conglomerate.• Exceeded SLA targets; enhanced quality scores and ensured process efficiency and effectiveness by quick kill projects.• Enabled effective CXO and GPO decision-making and process & performance improvements roadmap, enforced strict compliance, and maintained high-quality services.• Acknowledged with appreciation from Client’s Global Sourcing head and Global Chief Auditor (A Global top 5 FMCG) for saving $ 87 M by designing and executing end-to-end Procurement and Accounts Payable process and internal control measurements system to detect and prevent process variations from contracts, purchasing, and invoice payments.• Acknowledge by Client’s Global VP and director for developing multi-year plans for CI and Innovation and detailed solution run through. Show less

Capgemini
Mar 2021 - nowDirector
Licenses & Certifications

Oracle Discoverer End user report Design
Oracle CorporationAug 2007
Green belt in Six Sigma
Oracle CorporationAug 2006
AICWA
Institute of Cost and Works Accountants of IndiaJun 1998
Global Shared services management
CIMA UKJan 2015- View certificate

Digital strategies for business
Columbia Business School Executive EducationJan 2017 
Tableau Desktop Qualified Associate Certification
UdemyMay 2019
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