Janien G.

Experience

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  Smile Kids Witfield

  Jul 2013 - Dec 2014

  Office Assistant

  Administrative duties such as answering calls, taking messages & welcoming visitors

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  BFC Staffing

  Feb 2015 - Jan 2016

  Office Administrator & Secretary

  Secretarial duties to national sales managerPetty cash and cashing of chequeTypist duties / data entryMaintaining office suppliesWelcoming visitorsPreparing presentationsCandidate reference checksFingerprint capturingAnswering & transferring callsTime sheets & other administrative dutiesAchievements: Promoted to becoming the Secretary to the National Sales Manager

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  Xtreme Lashes South Africa

  Jan 2016 - Jan 2021

  General Manager

  Coordinating email inquiries simultaneously with daily office interactions including greeting and directing clientsTelephone reception work that comprises a professional and friendly approach when collaborating with both existing and new clientsProcessing of orders, invoicing & credit notesArranging courier deliveriesDatabase management Scheduling & reviewing clients appointments and follow upsBookkeeping, debt collecting and maintaining petty cash flowOptimize expenses & releasing PayFast fundsKeep track of inventory and ensure office is well stocked and tidyOrganic social media marketing & content creationAssisting & training new recruits to follow company proceduresAchievements: Started as an Office Manager and was promoted to General Manager in 2020 Show less

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  Nectasource (Pty) Ltd

  Feb 2021 - Aug 2022

  Marketing and Administration

  Organic social media marketing & content creationMaintain client & supplier databasesBuilt & maintained Shopify websiteWordPress website updatesAdministrative duties

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  Freshive Digital

  Aug 2022 - Jul 2023

  Campaign Manager

  Executing paid social media campaigns on various Ads Manager platformsSetting audience targeting & manage campaign budgetsOrganic social content posting/schedulingGoogle keyword research & Meta brand lift studiesDeliver performance and analysis reportsWorked cross-functionally with various departmentsCreating internal briefs & administrative dutiesAssisting & training new recruits to follow company procedures

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  EarLAB: Ear Hygiene & Hearing Protection

  Jan 2024 - Jul 2024

  Medical Receptionist

  Coordinating email inquiries simultaneously with daily office interactions including greeting and directing clientsTelephone reception work that comprises a professional and friendly approach when collaborating with both existing and new clientsKeep track of inventory and ensure office is well stockedOperate and maintain office machinery, including copier and printersObtaining confidential client information and verifying relevant consent formsEnsuring the client management system is up to date and accurateManage placing orders for custom ear plug with manufacturers/suppliersAccepting & recording payments in the client management systemScheduling & reviewing clients appointments and follow upsResolving minor client billing complaintsPhone payments and Medicare rebatesPostage of parcels and lettersMaintaining petty cash flow Show less

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  SASES

  Aug 2024 - now

  Office Administrator

  Provide efficient administrative and reception support to the SA SES HeadquartersMaintaining document files and managing record systemsWorking with SA SES Regional Commanders, District Officers, volunteers, and the publicProviding professional and friendly telephone receptionManaging office inventory and ensuring supplies are well-stockedProcessing new volunteer memberships and managing police clearance recordsOperating and maintaining office machinery such as copiers and printersHandling sensitive information with high levels of confidentialityCoordinating postage of parcels and letters, capturing incident data, and taking minutes at meetingsManaging and monitoring the SES HQ inbox and Client Management Systems (CRM)Creating and scheduling engaging social media contentUploading social events to the website and using MailChimp to send out email communicationsDesigning presentations and images using CanvaAssisting with event managementSupporting other agency teams to ensure smooth operations Show less