David Zvirman

Experience

• 

  ExpressJet Airlines

  Aug 2011 - Oct 2012

  Customer Service Agent

  I aided customers with planning flights, purchasing tickets, making reservations, and any other concerns they may have. I was responsible for filling out paperwork vital to flight operations. Finally, I also trained new employees as they learned to perform the job of a Customer Service Agent.

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  National Real Estate Information Services

  Feb 2013 - Mar 2013

  Temporary Data Entry Clerk

  I entered information into the company’s system concerning escrow accounts and assisted with filing and organizing company records.

• 

  ValuAmerica

  Mar 2013 - Sept 2013

  Temporary Post-Closing Representative

  I reviewed refinanced mortgage paperwork for errors before funding would be approved. When errors were found I worked with client banks, borrowers, lawyers, and other parties to ensure corrections were made in a timely manner.

• 

  Highmark Blue Cross Blue Shield

  Nov 2013 - Sept 2014

  Customer Service Representative

  I answered incoming calls from members, employer, and other representatives and did the necessary research required to answer their questions and resolve any issues that may have occurred.

• 

  Mindlance

  Oct 2014 - May 2015

  Temporary Medical Records Processor at Cigna

  I contacted providers to request customer’s medical records and followed up on these requests to assist Long Term Disability Claim Managers gather the information needed to make a decision on the claims. I also trained new Medical Records Processors to perform their tasks at the same high standard that I was held to.

• 

  Cigna

  May 2015 - Aug 2016

  Long Term Disability (LTD) Claim Manager

  I helped create a pilot project that filtered early claims, helped people return to work, and prevented unnecessary claims from being filed. I also processed and managed customer claims which involved gathering information and working with medical and vocational specialists to make decisions on the claims.

• 

  Office of the Public Defender

  May 2017 - Aug 2017

  Summer Intern

  I researched legal matters such as line-ups, warrantless searches, and concealed weapons. I also drafted various motions, memos, and case summaries. When I was not doing these duties, I went with lawyers to court where I observed trials, hearings, conferences, verdicts, and other court activities

• 

  City of Pittsburgh

  May 2018 - Apr 2019

  Law Clerk

  I researched various civil legal matters such as municipal tort liability and zoning codes. I also drafted various motions and memos, as well as proofread attorney’s drafts for errors.

• 

  Crawford County Court of Common Pleas

  Aug 2019 - Mar 2021

  Law Clerk

  I drafted various opinions in all areas of the law including suppression opinions, involuntary termination of parental rights opinions, summary judgement opinions, and others. I also researched all aspects of criminal, civil, and family law as needed by my judge.

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  Superior Court of Pennsylvania

  Mar 2021 - now

  Staff Attorney