Ikomi Moki

Experience

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  Griswold

  Jul 2019 - Aug 2020

  Data Entry Clerk

  • Maintained physical and digital medical records for about 200 clients and 200 caregivers while maintaining patient confidentiality and privacy.• Sorted physical records alphabetically making it easier for anyone to access required records. • Answered over 15+ calls to the front desk daily while speaking to customers respectfully and politely.• Redirected customers on the phone to other lines giving colleagues more time to prioritize important tasks.• Calling clients and caregivers to obtain and update database records via data entry. Show less

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  Big Byte Computers

  Dec 2021 - Dec 2022

  Computer Technician

  • Helped customers identify and fix issues with their computers and routers.• Assisted customers install and configure their electronic devices.• Helped customers upgrade their computer's components and improve their computer's performance.

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  Bethel Assisted Living Homes

  Jul 2023 - Apr 2024

  Software Developer

  Created an application in python allowing the business owner to generate invoices for medication costs, supply costs, and costs for monthly care. Previously, the business owner had to pay for invoice generation tools but this program enabled them to easily generate invoices for free.

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  Spirent Communications

  Apr 2024 - now

  Mobile Device Lab Tester

  • Learned and utilized in-house software and testing procedures to test the function and performance of mobile phones and smart watches.• Troubleshooted mobile devices and computer software used during testing.• Conducted statistical analysis on collected data from testing and reported results.• Interacting with the phones using CLIs.