Eduardo Mercer

Experience

• 

  CaféPlugado.com.br

  Jan 2001 - Jan 2001

  Co-Owner

  Co-owner and manager of São José do Rio Preto’s (SP) first cybercafé. Configured and maintained a 14 PCs network and its central server and developed its control software. The cafe closed when both partners were admitted into college.

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  Universidade de São Paulo

  Jan 2002 - Jan 2002

  Assistant researcher at SIM-LME – Poli-USP

  Assistant researcher on an Agência Nacional do Petróleo-sponsored project towards the development of an Electronic Nose trained in the determination of fuel quality. Wrote a neural network over an IBM-PC platform for the training and operation of the first prototype, as well as adapted it for operation over TCP-IP networks.

• 

  DiverBras Entretenimento

  Jan 2006 - Jan 2006

  Senior Programmer

  Lead-programmer for the games development division’s maiden project; coordinating, alongside the lead-designer and the head of the art department, a multi-disciplinary team of eight. Left the position to resume my academic career after interviewing and hiring my own replacement.

• 

  Fundação Armando Alvares Penteado

  Aug 2007 - Nov 2008

  Assistant to Professor

  Assisting a Professor of the Computer and Information Technology School, tasked with developing a virtual presence for the Foundation on a 3D social network. Also assisted in maintaining the calendars for several of the School's courses.

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  Fiat Mio

  Jan 2010 - Jan 2010

  Social Media Analyst

  Blogging about automotive design and technology at AgênciaClick's Fiat Mio website (http://fiatmio.cc/)

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  Learn the Ropes

  Aug 2011 - Jul 2013

  English Teacher

  English as Second Language teacher to K12, YA and business executives in multinational companies such as Avaya, Cabeza Sastre and Day Brasil

• 

  Wise Ltd.

  Oct 2013 - Sept 2023

  Helping shape the self-help experience for customers of the Robin Hood of foreign exchange. Leading an awesome team of raging thunder lizard evangelists who help people save money and stick it to the banks by sending money abroad through peer-to-peer networking. We do emails, phone calls, live chat and social media support seven days a week for one of the hottest fintech start-ups around. One of a team of raging thunder lizard evangelists who help people save money and stick it to the banks by sending money abroad through peer-to-peer networking. We do emails, phone calls, live chat and social media support seven days a week for one of the hottest fintech start-ups around.

  • Software Engineer

    May 2016 - Sept 2023

  • Customer Support Team Lead

    Jun 2014 - Apr 2016

  • Customer Support Specialist

    Oct 2013 - May 2014
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  XYB

  Oct 2023 - Aug 2024

  Backend Software Engineer
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  Zing

  Oct 2023 - now

  Tech Lead for the CS & Ops team. Backend Software Engineer for the CS & Ops team.

  • Tech Lead

    Aug 2024 - now

  • Backend Software Engineer

    Oct 2023 - Aug 2024
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  HCLTech

  Aug 2024 - now

  Senior Software Engineer - Backend