Eduardo Mercer

Eduardo Mercer

Co-Owner

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location of Eduardo MercerEstonia

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  • Timeline

  • About me

    Tech Lead - Zing ◦ Wise alumn ◦ MSc. Eng. in Human-Computer Interaction

  • Education

    • Universidade Presbiteriana Mackenzie

      1999 - 2001
      Bachelor of Engineering (BEng) Electrical and Electronics Engineering Transferred to Poli-USP
    • Tallinn University

      2013 - 2015
      Master of Science in Engineering (MSc Eng) Human Computer Interaction 4.23 / 5.00
    • Fundação Armando Alvares Penteado

      2007 - 2011
      Bachelor of Arts (BA) Industrial and Product Design 9.0 / 10.0

      Activities and Societies: Class Valedictorian

    • Escola Politécnica da USP

      2002 - 2004
      Bachelor of Engineering (BEng) Mechatronics, Robotics, and Automation Engineering Dropped out
  • Experience

    • CaféPlugado.com.br

      Jan 2001 - Jan 2001
      Co-Owner

      Co-owner and manager of São José do Rio Preto’s (SP) first cybercafé. Configured and maintained a 14 PCs network and its central server and developed its control software. The cafe closed when both partners were admitted into college.

    • Universidade de São Paulo

      Jan 2002 - Jan 2002
      Assistant researcher at SIM-LME – Poli-USP

      Assistant researcher on an Agência Nacional do Petróleo-sponsored project towards the development of an Electronic Nose trained in the determination of fuel quality. Wrote a neural network over an IBM-PC platform for the training and operation of the first prototype, as well as adapted it for operation over TCP-IP networks.

    • DiverBras Entretenimento

      Jan 2006 - Jan 2006
      Senior Programmer

      Lead-programmer for the games development division’s maiden project; coordinating, alongside the lead-designer and the head of the art department, a multi-disciplinary team of eight. Left the position to resume my academic career after interviewing and hiring my own replacement.

    • Fundação Armando Alvares Penteado

      Aug 2007 - Nov 2008
      Assistant to Professor

      Assisting a Professor of the Computer and Information Technology School, tasked with developing a virtual presence for the Foundation on a 3D social network. Also assisted in maintaining the calendars for several of the School's courses.

    • Fiat Mio

      Jan 2010 - Jan 2010
      Social Media Analyst

      Blogging about automotive design and technology at AgênciaClick's Fiat Mio website (http://fiatmio.cc/)

    • Learn the Ropes

      Aug 2011 - Jul 2013
      English Teacher

      English as Second Language teacher to K12, YA and business executives in multinational companies such as Avaya, Cabeza Sastre and Day Brasil

    • Wise Ltd.

      Oct 2013 - Sept 2023

      Helping shape the self-help experience for customers of the Robin Hood of foreign exchange. Leading an awesome team of raging thunder lizard evangelists who help people save money and stick it to the banks by sending money abroad through peer-to-peer networking. We do emails, phone calls, live chat and social media support seven days a week for one of the hottest fintech start-ups around. One of a team of raging thunder lizard evangelists who help people save money and stick it to the banks by sending money abroad through peer-to-peer networking. We do emails, phone calls, live chat and social media support seven days a week for one of the hottest fintech start-ups around.

      • Software Engineer

        May 2016 - Sept 2023
      • Customer Support Team Lead

        Jun 2014 - Apr 2016
      • Customer Support Specialist

        Oct 2013 - May 2014
    • XYB

      Oct 2023 - Aug 2024
      Backend Software Engineer
    • Zing

      Oct 2023 - now

      Tech Lead for the CS & Ops team. Backend Software Engineer for the CS & Ops team.

      • Tech Lead

        Aug 2024 - now
      • Backend Software Engineer

        Oct 2023 - Aug 2024
    • HCLTech

      Aug 2024 - now
      Senior Software Engineer - Backend
  • Licenses & Certifications

    • CybSafe certification in security awareness (CCSA)

      CybSafe
      Oct 2023
      View certificate certificate
    • Java Functional Programming with Lambdas & Streams

      Udemy
      Jul 2020
      View certificate certificate
    • AppSec for Developers

      NotSoSecure
      Dec 2017
    • Client Needs and Software Requirements

      Coursera Course Certificates
      Apr 2016
      View certificate certificate
    • Gamification - University of Pennsylvania

      Coursera Course Certificates
      May 2013
    • Introduction to Software Product Management

      Coursera Course Certificates
      Feb 2016
      View certificate certificate
    • How to invest in Stocks

      BM&FBOVESPA
      Oct 2012
    • TOEFL iBT

      The TOEFL® test
      Sept 2012
    • Visual Basic - Módulo Básico

      Brasoftware
      Jan 1995
  • Honors & Awards

    • Awarded to Eduardo Mercer
      Student Research Contest (Üliõpilaste Teadustööde Konkurss) Tallinn University Feb 2016 Natural and Exact Sciences - Master thesis - 2nd place
    • Awarded to Eduardo Mercer
      Class Valedictorian Fundação Armando Alvares Penteado Jul 2011
    • Awarded to Eduardo Mercer
      Ranked 1st in the Admission Exam Fundação Armando Alvares Penteado Jul 2007
  • Volunteer Experience

    • Founding Member

      Issued by Conselho de Brasileiros na Estônia on Nov 2016
      Conselho de Brasileiros na EstôniaAssociated with Eduardo Mercer