
Jessica Dando
Administration Officer

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About me
Business Manager at Hays Marketing
Education

King Henry VIII Comprehensive, Abergavenny
1989 - 1995
Experience

Employment Service Job Centre
Jul 1995 - Apr 1997Administration OfficerFront line duties involved dealing with the general public from all walks of life. I was responsible for a range of duties dealing with complex benefit issues, conducting interviews for employers and managing the nurse bank. In this position I gained valuable experience in tackling difficult and highly important queries quickly and efficiently. I handled clients who were aggressive and confrontational with tact, courtesy and professionalism. I was involved in arranging a large number of interviews to be held at the Job Centre, managing the allocation of resources and rooms, dealing with the hospitality for the employers, matching potential employees to their specification and ensuring a good attendance. Show less

NFU Mutual
May 1997 - Jul 1999Insurance AdministratorIn this post I was based on the front line dealing with telephone and face to face enquiries. I was responsible for researching diverse insurance packages for new and old customers, providing accurate quotes, as well as liaising with clients and the regional office underwriters with regards to insurance claims. Within this post I passed the in-house examinations for selling insurance, these complied with guidelines on best practise and customer service.

Clee Tompkinson Francis
Jul 1999 - Oct 2017Sales NegotiatorClee, Tompkinson & Francis are the largest independent Estate Agents in Wales with 14 offices and are highly regarded as agents who offer exceptional service and who contract and retain clients through high quality customer service. I have progressed in my role during the 17 years I have been employed by taking on more responsibility and honing my own skills in delivering high standards of customer service in this highly pressured environment. Key success areas include:-• Valuation of new properties being listed• Preparation of sales descriptions, advertising material and floor plans• Advising customers and guiding them through the buying and selling process• Negotiating contract terms• Liaising with solicitors, buyers, sellers, landlords and tenants• Arranging surveys• Landlord Accreditation Certificate achieved Show less

Hays
Oct 2017 - nowHays - the world’s leading recruiting experts in qualified, professional and skilled work.We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. We are market leaders in the UK and Australia, and one of the market leaders in Continental Europe and Latin America. As at 30 June 2012 the Group employed 7,800 staff operating from 245 offices in 33 countries across 20 specialisms.Our combination of deep expertise across a wide spectrum of specialised industries and professions makes us unparalleled recruiters in the world of work.For more information visit www.hays.co.ukJessica joined Hays in 2017 and her focus is the Marketing and Communications recruitment market within the Public Sector throughout South Wales with a focus on Higher Education, Central Government and Housing. Her expertise includes Search & Selection, advertised campaigns and database lead recruitment for permanent and interim positions. Jessica has extensive access to networks of clients across South Wales.Contact details:Email: Jessica.Dando@Hays.com Phone: 02920 972130Specialities: Permanent and Interim Marketing and Communications recruitment within the Public and Sector in South Wales with a focus on Higher Education, Central Government and Housing. Show less Hays - the world’s leading recruiting experts in qualified, professional and skilled work.We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. We are market leaders in the UK and Australia, and one of the market leaders in Continental Europe and Latin America. As at 30 June 2012 the Group employed 7,800 staff operating from 245 offices in 33 countries across 20 specialisms.Our combination of deep expertise across a wide spectrum of specialised industries and professions makes us unparalleled recruiters in the world of work.For more information visit www.hays.co.ukJessica joined Hays in 2017 and her focus is the Marketing and Communications recruitment market within the Public Sector throughout South Wales with a focus on Higher Education, Central Government and Housing. Her expertise includes Search & Selection, advertised campaigns and database lead recruitment for permanent and interim positions. Jessica has extensive access to networks of clients across South Wales.Contact details:Email: Jessica.Dando@Hays.com Phone: 02920 972130Specialities: Permanent and Interim Marketing and Communications recruitment within the Public and Sector in South Wales with a focus on Higher Education, Central Government and Housing. Show less
Business Manager
Jun 2022 - nowManaging Consultant
Jun 2021 - Jun 2022Senior Recruitment Consultant
Jun 2020 - Jun 2021Recruitment Consultant
Oct 2017 - Jun 2020
Licenses & Certifications

CIPD Foundation Level Certificate in Human Resources

NVQ Level 2 Business Administration

NVQ Level 2 Estate Agency

NVQ Level 3 Customer Service
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