Ziya Ul Haq

Experience

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  Wipro Technologies

  Aug 2009 - Aug 2010

  System engineer

  • Managing clients on Windows XP, Windows Vista and Windows 7. • Configuring, managing and Troubleshooting IBM Lotus Notes on Clients Systems.• Configuring, managing and Troubleshooting Lotus Travelers on Handhelds.• Basic Management of Windows Server 2000 and Windows Server 2003 Platform.• Creating User and Managing Users on Active Directory.• Installation and Trouble Shooting of SAP Portal.• Installation and Trouble Shooting of WRENCH software.• Troubleshooting of Laptop & Desktop Problems• Managing & Troubleshooting Network related Problems• Providing L1 Support to Routers & WAN Accelerator.• Monitoring Bandwidth Utilization.• Managing Client services.• Asset Management.• Providing Remote Assistance when needed Show less

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  Mövenpick Hotels & Resorts

  Aug 2010 - Mar 2021

  Handling Managerial Objects, Attending and discussing daily issues in daily briefing, during my period, constantly increased the VEOS (guest satisfaction survey) percentage increased, Handling all IT related tasks, Handling and preparing IT audit documents and points, Handling New projects planning and execution on time, Preparing all IT related documents, Preparing monthly report for HO, Adjusting and handling financial budget for IT and contacting company for new item quotation, introducing new technology to users for their familiarity, giving on job and off job training to employees, installation of server (windows 2012,) and handling virtual servers and new application related to operation. Show less • Working as an IT Supervisor, Handling alone 200 users and 12 servers and the network structures ,providing WIFI for 1300 rooms and its implementation• Maintaining all networking of the entire hotel ,• As a new project WI-FI Internet connection in half of the hotel has been planned and executed under the control of my full knowledge.• Maintaining all data backup in servers.• Troubleshooting all user related errors in micros, opera (PMS), SQL Centura applications, Sun System Applications, Micros System Application, OCR Technology Id Scanner, MS vision, Material Control and all related application.• Have a good knowledge in networking administration.• Working as an Engineering IT Support Coordinator,• Maintaining all Engineering related Systems and data’s.• Data retrieving and data analyzing in billing system.• Have troubleshooting experience and data protection in BMS, CCMS, CCTV, MATV, PABX and Fire Alarm System, advertisement System.• Have Experience in Engineering Administrator and control all kind of escalations of issues.• Have experience as Engineering Secretary and able to manage all kind of documentation and related works, and good communication with all engineering contractors and suppliers.• In billing system, on program and direct reading from M-bus, Repeater, BTU, and in meters with analysis report.• In BMS CCMS able to handle commands and all related instruction Show less

  • Assistant Manager IT

    Sept 2010 - Mar 2021

  • Engineering IT Administrator

    Aug 2010 - Dec 2010

  • IT Executive

    Aug 2010 - Sept 2010
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  SAJA AL Madinah Hotels

  Jul 2017 - Aug 2017

  Assistant Manager IT

  Worked for owing company as a Task Force Pre-opening Assistant IT Manager. Did complete infrastructure related to IT, WIFI PROJECT, WINHMS Pms software, Hyper V servers and all.

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  Accor

  Mar 2021 - now

  Cluster IT Manager