Alexander Parapat

Experience

• 

  PT.Interprima Nusantara Mandiri

  Mar 2010 - Mar 2012

  IT Support

  - Hardware & Software Maintenance- Managing IT assets, including hardware and software(Licenses).- Verify the stability of Internet and calculate the SLA with ISP.- Report directly to the CEO on a daily basis.

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  PT.Metro Global Services

  Jul 2012 - Feb 2016

  IT Officer

  Responsibilities:• Check & find solution the equipment problems e.g.Notebook , Handset (SE K790, K800i, W995)• Ensure the condition of engineer equipment in good condition• Troubleshooting for hardware & software problems• Reporting the tools condition to Project Manager, Inventory Dept and other interested dept• Reporting the fingerprint attendance• Managing IT assets, including hardware and software(Licenses).• Verify the stability of Internet and calculate the SLA with ISP.• Report directly to the CEO on a daily basis. Show less

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  Manggala Cipta Indonesia, PT (WarungSSL.com)

  Mar 2016 - Mar 2017

  Operations Manager

  - Managing IT assets, including hardware and software(Licenses).- Managing the daily activities running normal;- Managing the sales and administration of customer;- Contacting the CA (Symantec, Geotrust, Comodo, Thawte) and coordinating about delivery and issue SSL, Global AV, Yellow Pages, DnB;- Selling and explain about the SSL product to new and current customer;- Find the solution and Remote/onsite the client server for troubleshooting and installation SSL; - Verify the stability of Internet and calculate the SLA with ISP.;- Report directly to the CEO on a daily basis;- Maintain LAN with Fortigate Network firewall (Installation+ configuration), Wi-Fi access points;- Maintain Windows, Ubuntu with different purpose Windows and Linux servers; Show less

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  PT Metro Global Services

  Apr 2017 - Oct 2019

  IT and Inventory

  Responsibilities:• All activities related with IT and troubleshoot (hardware & software problems)• Check & find solution the equipment problems e.g.Notebook , Smartphone• Ensure the condition of engineer equipments in good condition• Inventory in-out , purchasing and delivery tools in North and Central Sumatra• Reporting the tools condition to Project Manager, Inventory Dept• Maintain inventory on ERP system• Managing IT assets, including hardware and software(Licenses).• Verify the stability of Internet and calculate the SLA with ISP.• Reporting & coordinate directly to the supervisor and other region Show less

• 

  Manggala Cipta Indonesia, PT

  Nov 2019 - Nov 2020

  Finance Officer, IT Technical, Sales

  Finance & Administration• Manage finance functions in processing financial data and information toproduce cash flow statements needed by the company accurately and ontime• Planning, coordination and controlling the company cash flow especially themanagement of receivables and debts to ensure the availability of funds forcompany operations and financial condition health.• Controlling Account Payable & Account Receivable function running as well• Processing invoices & Tax Invoice (PPN)• Check and troubleshoot the problems directly related to financialtransactions, Returns, Programs, Rebates, etc.• Review and analyze problems that arise to be able to arrange solutions toproblems.• Coordinate with HR about salary payment and employee status, Tax PPh21IT Leader and Sales• Manage and lead the Customer IT Support team• Reminder the open ticket for Customer IT Support request• Identify team goals and evaluate team progress• Assure that the team addresses all relevant issues within the specificationsand various standards• Facilitate problem solving and collaboration• Help keep the team focused and on track• Provide status reporting of team activities against the program plan orschedule• Escalate issues which cannot be resolved by the team• Provide guidance to the team based on management direction• Coordinate with internal and external customers as necessary• Familiarize the team with the customer needs, specifications, designtargets, the development process, techniques and tools to support taskperformance• Coordinating with ISP for internet issue• Handling sales for two labels, give suggestion for product and solution forcustomers• Provide Sales Report monthly and product issue report• Assure that SSL Certificate deliver on time Show less

• 

  PT Metro Global Services

  Feb 2021 - Oct 2023

  Inventory Controller
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  PVDG

  Jun 2021 - now

  Financial Advisor