Susan O'Malley

Experience

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  Vertical Fold

  Jan 2010 - Jul 2014

  Web Content Writer

  • Capitalized on my creative writing, research skills, and attention to detail in offering various writing services to clients • Effectively develop output as per client requirements and coordinated with clients to clarify assignment-related expectations. • Exhibited creative writing styles, I rendered to print and online publications, including content writing, slogans, business naming, press releases, and copy-editing. • Implemented effective social media content strategies and ad campaigns to generate audience interactions, enhance leads, and increase website traffic for the business. Show less

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  NYC Department of Education

  Jan 2015 - Jun 2016

  • Charged with chief oversight of the state’s dedicated performing arts curriculum across 4-years, establishing collaborative relationships with 50+ organizational leaders to address key learning goals and objectives of more than 100+ schools.• Liaised with a 6 member team to plan, devise, and execute 3+ annual events attended by more than 500 students, crafting engaging marketing & promotions material and event itineraries to guarantee successful event operations. • Partnered with organization to ensure the accuracy and appropriateness of allocation methodologies.• Automated month-end budget reports, improving month-end closing process. • Led the design and development of a rolling-budget software application that dramatically improved the year-end budgeting process.• Managed purchasing and receipt reporting for over 100 employees.

  • Performing Arts Educator

    Sept 2012 - Jun 2016

  • Budget Committee Project Manager

    Jan 2015 - Jan 2016
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  Charleston County School District

  Sept 2016 - Jun 2023

  • Plan, develop, and lead in-depth department training on updated curriculum & coursework for 900+ new and existing learners, promptly addressing any major queries and complaints to maintain strong alignment with the organization’s yearly objectives. • Utilize various Instructional Design software to create engaging modules; such as Articulate Rise and Storyline, Camtasia, Vyond and Canva.• Integrated Tango software to standardize best practices in Technology Instruction for a team of 7, while reducing time to document processes and design training material by greater than 95%. • Create and define content and training curriculum for a range of audiences, including eLearning modules and webinars.• Designed visual assets, graphics, and presentations for training seminars and refined content to ensure accessibility across a wide range of audiences.• Analyze feedback from users on the effectiveness of course material and identify areas of improvement, resulting in a 90% improvement in participant performance. Show less • Upheld stringent adherence to SC State Education standards in designing inclusive and differentiated coursework.• Leveraged comprehensive performance gap analysis to design effective subject matter learning resources.• Collaborated closely with a 50+ teaching faculty to address core learning priorities, contributing to a positive organizational reputation. • Designed learning solutions to educate participants and thus improve organization-wide performance. • Leveraged eLearning best practices to create library of targeted interactivities, which reduced design time by 80%. Show less

  • Technology Instructional Designer and Educator

    Aug 2017 - Jun 2023

  • Kindergarten Instructional Designer and Educator

    Sept 2016 - Jun 2018
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  TrueLearn

  Jun 2023 - now

  Instructional Designer and Developer
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  APEX Anesthesia Review

  Jun 2023 - now

  Instructional Designer and Developer