Dhaara Chauhan

Dhaara Chauhan

Sales Assistant

location of Dhaara ChauhanAsendia

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  • Timeline

  • About me

    Change and Implementation Analyst at Asendia

  • Education

    • Axelos

      2021 -
      PRINCE2 Project Management Pass
    • AssistKD

      2024 -
      BCS Business Analysis Diploma Business Analysis Pass

      Foundation in Business AnalysisRequirements EngineeringBusiness Analysis in Practice

    • University of Nottingham

      2011 - 2014
      BSc Hons Finance, Accounting and Management
  • Experience

    • Daya Pharmacy

      Jul 2010 - Mar 2015
      Sales Assistant
    • WnDirect

      Sept 2014 - Dec 2018

      • Heavily involved in company-wide changes post Brexit, including attending the Director’s meeting to conduct an immediate re-forecast. Finance lead in specifying system requirements for the company’s new billing system as a result of the changes.• Accountable for all Accounts Receivable processes, including documenting, reviewing and improving processes, and implementing new processes to remain in line with business objectives.• Managed two members of staff and the allocation of weekly workload. Conducted annual appraisals and set annual objectives. Produced performance development plans, proposed pay rises and recruited new staff.• Own company budget and forecast process, which involves liaising with the Managing Director to discuss sales and revenue, and Head of Departments to obtain overheads. Upon sign off of the budget/forecast, a presentation was prepared for the Parent Company’s Board of Directors.• Built a rolling forecast model for sales and revenue in Excel to enable the Board of Directors and Senior Management to sign off the quarterly forecast and sales commission targets. Provided bridges and a variance analysis to explain movements in sales and revenue. Calculated and communicated monthly and quarterly sales commission.• Spreadsheet modelling in Excel to capture revenue and costs for a given set of data, to provide margin analysis for the Sales team and Senior Management to aid in decision making. Show less • Constructing and reviewing ratecards for Sales Managers and Account Managers to present to potential and existing clients• Heavily involved in the implementation, development and maintenance of BI tool, Qlikview • Reconciling revenue weekly and monthly to ensure all revenue is captured, including calculating and preparing monthly accruals and posting journals• Analysing supplier invoices to re-charge pass through costs, e.g. customs duty and other surcharges, on to customers• Completing and re-modelling the monthly Excel CFO report• Ad hoc tasks such as coding and posting supplier invoices and processing staff expenses Show less

      • Finance Team Leader/Revenue Assurance Analyst

        Jan 2016 - Dec 2018
      • Commercial Finance Analyst

        Sept 2014 - Dec 2015
    • Asendia

      Jan 2019 - now

      • Demonstrated the efficiency and advantages of agile project delivery for a project which needed a number of changes required in a short space of time. This resulted in a business wide change to the prioritisation queue in moving to sprints.• Delivered a £1m customs refund post Brexit which was submitted and approved by customs. Involved working with customers to understand data issues triggering the refund requests, understand refund submission requirements with brokers and answering customs queries relating to submission. • Mentored and trained junior colleagues within the team to help them understand existing business processes, reviewed their work and suggested areas of improvement. • Producing ‘As-Is’ and ‘To-Be’ process flows and conducting gap analysis. • Elicit, define, document, validate and manage requirements catalogues and business requirements documents.• Document analysis for technical (API, XML and EDI) specifications. • Managing test resource allocated to projects for testing functional and non-functional requirements, using the defined acceptance criteria within requirements catalogues and business requirements documents.• Execute scenario analysis to test the output of the system changes to ensure results are as expected. • Ensure smooth deployment of project by conducting early life support and documenting key principles for a seamless release handover to the business. Show less • Created a migration planning model for the movement of operational processes to a new site, which included plans for trucks, consumables and labour required in each site during migration. • Implemented invoice checking techniques for all operational costs which included automated reporting of operational KPI’s.• Provided forecast and actual data, to assist the business in a wide range of planning activities whilst recognising and communicating trends and changes, to optimise resources, savings and reduce costs.• Support the Sales team with data and analysis for retailer trends. Show less • Created a new ratecard model for each product through spreadsheet modelling• Managed the annual price increases for all customers, which included analysing the impact on customer margins as a result of supplier cost changes, and providing the margin impact analysis with commentary, to the Sales Director to make an informed decision on the percentage increases required for each customer to maintain the company’s gross margin. Constructed and distributed the ratecards to the sales team and managed the implementation of the new tariffs for billing purposes. Show less

      • Change and Implementation Analyst

        Jul 2020 - now
      • Business Partner - Operations

        May 2019 - Jun 2020
      • Commercial Manager

        Jan 2019 - Apr 2019
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Hayes and Harlington Lions Club on Jul 2011
      Hayes and Harlington Lions ClubAssociated with Dhaara Chauhan