Humberto Monteiro

Experience

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  ValeCard

  Jul 2016 - Aug 2019

  Product Owner/Business Analyst

  • Successfully led the Blizer project launched in 8 months, creating an offline cashback program via Agilli's payment services, boosting client loyalty and sales while pioneering a market-first platform.• Acted as the Product Owner and Scrum Master for the BLIZER cashback program that included iOS and Android apps, back-office portal, and the development of the transaction processing and cashback calculation, as well as interfacing between business areas and shareholders of the company and developers.• Successfully developed and delivered 95+ projects of various sizes across diverse areas of the company such as finance, accounting, support, merchants network, and benefits products.• Led projects involving the merchants, being the only one responsible for all the initiatives of the area. Some of these projects involved developing or enhancing payment flows, payouts, and user management.• Implemented new documentation models that increased process efficiency by approximately 30% from demand entry to documentation, development, and testing. Show less

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  Cedro Technologies

  Sept 2019 - Oct 2020

  Product Owner

  • Served as a Product Owner on a cloud-based ERP project for a client, developing the whole application with front-end and back-end and all the integrations with the regulatory institutions needed.• Worked on an Investments Robot pre-project that would allow doctors to invest in multiple financial market assets with the assistance of a robot and complete integration with the stock exchange platform.• Implemented an interactive digital card game for children focused on nutrition education.• Provided guidance and support to clients in defining, refining, and evolving their businesses and products. Show less

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  PsicoManager

  Oct 2020 - Oct 2021

  Product Manager

  • Successfully led the development and delivery of the Interactive Therapy project, introducing tailored therapeutic resources for online sessions.• Provided guidance, support, and leadership to the development and user experience teams. Facilitated collaboration, encouraged innovation, and promoted a positive work environment to maximize productivity and creativity.• Spearheaded the development of therapeutic resources, which later evolved into an independent company called Interactive Therapy, with the addition of new partners. Contributed to the conceptualization, design, and implementation of innovative therapeutic solutions, paving the way for the establishment of a successful standalone venture.• Led the planning, execution, and delivery of software projects, from conception to post-launch support. Implemented best practices for project management, including risk assessment, resource allocation, and stakeholder communication, to ensure project success. Show less

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  Dock

  Oct 2021 - Oct 2022

  Senior Technical Product Owner

  • Acted as a senior Technical Product Owner for Acquiring, Banking, Data, Open Finance, and Open Banking projects, working with multiple back-end systems, data sources, and API integrations.• Managed the development of the first mobile POS solution and supervised the certification with Visa and Mastercard networks allowing the company to expand the offering of payment methods.• Implemented the Open Finance/Banking integration structure which allowed the banking clients to participate in the Open Finance/Banking Initiative. This product guarantees the safety of the data integration and banking transactions across multiple banks for each user, preventing fraud and risks related to those transactions.• Implemented new control, audit, and security protocols for file transmission between the company and its clients, regulatory bodies, and internally, managing a flow of over 50,000 documents monthly using Amazon's AMS Bucket structure. Show less

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  Global Payments Inc.

  Oct 2022 - Dec 2023

  Product Manager

  Hired by Dev.Pro working for Global Payments Inc.• Managed the AppHub product which consists of an engine to integrate multiple merchant portals with different data sources with the applications that help the customers to run and grow their businesses, potentially impacting over 100,000 merchants in the next few years.• Managed the AppTray product that allows the users to seamlessly navigate from their merchant portal to any of their applications, back and forth using SSO, helping them to work efficiently.• Collaborated closely with stakeholders and the development team to define the product strategy and vision for AppTray/AppHub, the Marketplace within the CES initiative, and the My Account portal for merchants.• Managed the development of enhancements and the structure to scale the My Account portal, allowing it to receive access from more than 280,000 users in the first phase, and potentially expanding the access to around 4.5 million merchants that process approximately 52 million monthly transactions. Show less

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  H2NM Technology

  Oct 2022 - now

  • Product Manager Consultant

    Oct 2022 - now

  • Founder

    Oct 2022 - now