Aryman Rane

Experience

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  TaskUs

  Sept 2020 - Sept 2021

  Senior Customer Service Executive

  Implemented the refund process for an international campaign (Deliveroo) as a CSR and Ad-hoc Operations Executive, ensuring smooth and efficient transactions.

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  Teleperformance

  Sept 2021 - Oct 2022

  Inventory Control Specialist

  Analyzed and handled over 300 inventory reports on a daily basis.Engaged in communication activities through calling and email to support 100% of the campaign's success.

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  Apna

  Aug 2022 - Oct 2023

  Addressed Refund escalations, consistently prioritizing customer satisfaction with an average turnaround time of 4 business days.Collaborated with supervisors to develop and execute plans for curriculum delivery, resulting in a 20% increase in student engagement. Empowered and trained over 500 learners in the Telecalling domain and interview preparation, effectively enhancing their professional capabilities.

  • Operations Associate

    Dec 2022 - Oct 2023

  • Group coach

    Aug 2022 - Dec 2022
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  Josh Talks

  Nov 2022 - Dec 2022

  Group trainer

  working as a group trainer where my work is to help the other students to hone their learnings and practiced their learning and providing feedback and help them to implement feedback.

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  Incisive Training Pvt. Ltd.

  Sept 2023 - Dec 2023

  Communication Expert

  - Dedicated to enhancing learning experiences through effective communication strategies.- Craft and refine educational content to ensure clarity and engagement.- Develop and implement communication plans for educational initiatives.- Analyze communication outcomes to make informed adjustments.- Work closely with instructional designers and students to achieve goals.

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  AceFluency App - Spoken English

  Oct 2023 - Mar 2024

  Communication Expert

  • Demonstrate a high level of proficiency in the English language, including grammar, syntax, vocabulary, and overall writing and speaking skills.• Ensure to meet high standards of clarity, coherence, and correctness.• Implement communication strategies to convey messages effectively to the target audience, considering cultural nuances and context.• Conduct training sessions or workshops to improve English communication skills among team members or clients.• Work closely with internal teams to facilitate effective communication within the organization.• Collect and provide feedback on communication practices, continuously seeking ways to improve and enhance the effectiveness of communication strategies. Show less

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  PANMEDICAL

  Jan 2024 - now

  Strategy Director

  • Coordinate with the product team regarding critical requirements to support strategic initiatives.• Track and manage open tasks and opportunities to ensure effective progress.• Develop policies and procedures to ensure operational efficiency.• Lead key client meetings, including on-site strategic meetings, when required.• Develop company strategy to drive business growth through multiple channels.• Coordinate execution of strategic initiatives with key strategic accounts.• Collaborate with executives to meet organizational objectives. Show less

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  Lets Unbound

  Mar 2024 - now

  Curriculum Developer

  • Design comprehensive curricula, syllabi, lesson plans, and instructional materials.• Develop engaging learning activities, exercises, and assessments.• Collaborate with subject matter experts and instructors for content accuracy.• Integrate multimedia resources and technology-based learning tools.• Ensure curricula cater to diverse learning styles and abilities.• Evaluate curriculum effectiveness and implement necessary improvements.• Stay current with trends in English communication and educational practices. Show less