Nathan Owens

Experience

• 

  Target

  May 2005 - Aug 2008

  Stockroom Team Member

  - Completed hourly stock requests

• 

  Indiana University of Pennsylvania

  Sept 2009 - May 2010

  Graduate Assistant

  - Compiled data on nunneries and entered data in Statistical Package for Social Studies (SPSS) data mining and statistical analysis software- Created a bibliography on the subject of runaway nuns and the anti-Catholic movement in mid-1800s America

• 

  Giant Food

  Aug 2010 - Aug 2011

  Produce Associate

  - Acted as assistant lead for diary department at Indiana, PA branch- Ordered daily inventory for departments- Called or faxed partner companies for weekly deliveries- Assigned daily tasks for team members to complete- Assisted as produce associate at West Chester, PA branch

• 

  Rosebud Mining Company

  Jan 2011 - May 2011

  Processing Archivist

  - Processed collection series within the Rochester & Pittsburgh Coal Company Records at Indiana University of Pennsylvania- Accessioned mine maps and maintained collection database - Coordinated digitization of maps with the Institute for Mine Mapping, Archival Procedures, and Safety (IMAPS) at Indiana University of Pennsylvania- Scanned and organized mine drill log records- Provided reference service

• 

  Resolute Management, Inc.

  Sept 2011 - Oct 2012

  File Assistant

  - Inventoried case records into Citrix database system- Maintained bills and check copies for claims handlers- Assisted claims handlers with file creation and requests- Shipped and ordered records from off-site storage

• 

  SEPTA

  Aug 2012 - Mar 2013

  Records Management Intern

  - Increased information accessibility for organization’s Real Estate department by indexing property deeds dating from the 18th century- Composed articles for Quarterly Records Management newsletter that reaches an audience of thousands on topics such as disaster planning and record shredding- Researched the components necessary to a successful vital records program as part of an overall vital records program (Continuity of Operations Plan)- Drafted a comparison of the Southeastern Pennsylvania Transportation Authority’s (SEPTA) records management policy and procedures to international standard ISO/TR 15489-2:2001(E), Information and documentation – Records management Show less

• 

  ACE Group

  Oct 2012 - May 2013

  File Assistant

  - Inputed case records into major claims inventory application- Maintained database for claims handlers’ bills and check copies - Created files and fulfills information requests for claims handlers- Coordinated and takes delivery and return of records from remote storage- Inventoried company’s on-site claims storage area comprising 172 sq. ft. of information- Worked on three month purging of file rooms in anticipation for the company's move

• 

  Ohio Attorney General's Office

  May 2013 - now

  - Drafts and oversees office’s 200+ records retention schedules, often working with legal to determine any legal or financial regulations that would impact the retention.- Promotes defensible records destructions for physical records as well as electronic records found in shared drives, email accounts, and other electronic storage systems. Successes include developing review procedure to delete electronic records from document management system as well as reducing 58% of records in off-site physical records storage. - Assists office’s public records unit in identifying related records retention schedules that impact the records in a public records request and determining which department may have the responsive records available.- Works with IT and over 30 departments of the office to best configure and implement iManage document management system to meet searching, organizing, and resource gathering needs. - Strengthens office’s records management tasks through a combination of one-on-one trainings, presentations, guidance documents, and organization-wide events like an Electronic Records Day staff events. - Oversees contracts with off-site storage and shred vendor services. Point-of-contact for any disruptions in services or needs for contractual changes.- Serves as member of office’s e-discovery committee which developed a legal hold procedure document and memo template for instances of anticipated litigation.- Manages records assistant employee and office-wide records coordinators in their records retention responsibilities. Show less - Drafts and oversees office’s 200+ records retention schedules, often working with legal to determine any legal or financial regulations that would impact the retention.- Promotes defensible records destructions for physical records as well as electronic records found in shared drives, email accounts, and other electronic storage systems. Successes include developing review procedure to delete electronic records from document management system as well as reducing 58% of records in off-site physical records storage. - Assists office’s public records unit in identifying related records retention schedules that impact the records in a public records request and determining which department may have the responsive records available.- Works with IT and over 30 departments of the office to best configure and implement iManage document management system to meet searching, organizing, and resource gathering needs. - Strengthens office’s records management tasks through a combination of one-on-one trainings, presentations, guidance documents, and organization-wide events like an Electronic Records Day staff events. - Oversees contracts with off-site storage and shred vendor services. Point-of-contact for any disruptions in services or needs for contractual changes.- Serves as member of office’s e-discovery committee which developed a legal hold procedure document and memo template for instances of anticipated litigation.- Manages records assistant employee and office-wide records coordinators in their records retention responsibilities. Show less - Analyzed records retention schedules and business workflows to help develop document management system.- Gave presentations on how records management section should be involved in the procurement, design, and implementation of document and records management systems. Also presented on email and file management.- Organized and participated in an Electronic Records Day event in office to educate staff on concerns managing and preserving electronic records may present and what resources our office has to help in such efforts. Show less

  • Director of Records Manager

    May 2024 - now

  • Senior Records Manager

    Mar 2017 - May 2024

  • Records Analyst

    May 2013 - Mar 2017