Marina Vayner

Experience

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  Integrated Dealer Systems Canada, Pickering, ON (Software Company)

  Jan 2000 - Feb 2001

  Programmer/Technical Support

  • Created instructions and operating manuals for application users.• Gathered data on customer and user demands; discussed and negotiated changes to applications; scheduled appointments and meetings.• Created and tested subroutines using Pick Basic.

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  MiraTel Solutions Inc, Toronto, ON (Call Center)

  Nov 2000 - Jun 2001

  Customer Service Associate

  • Processed orders, entered orders into a database via phone, and edited existing orders.• Sold lottery tickets to clients, answered questions and inquiries.

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  WAM Interactive Information Inc, Toronto, ON (Marketing Company)

  Jan 2002 - Aug 2003

  Administrative Assistant

  • Scanned, typed, and proofread documents (MS Word and WordPerfect).• Maintained accurate filing system; responded to telephone and e-mail inquiries.

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  TDSB

  Aug 2002 - Aug 2003

  Computer Instructor

  • Created course materials for computer training, performed needs assessment, developed instructional objectives and session plans, and measured the achievements.• Taught computer skills for adults and prepared and led Resume Preparation workshop.• Designed promotional materials (flyers, posters, PowerPoint presentations, and notices). • Contacted schools’ managements; discussed their parents’ demands for computer training, negotiated course contest, prepared course’s schedule.• Answered various students’ questions and inquiries via phone, e-mail, or in person and solved computer problems presented by students. Show less

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  Apotex

  Sept 2003 - Apr 2009

  Coordinator/Administrator

  • Assisted the department’s manager in day to day duties: • Served as contact person for Therapeutic Products Directorate and department’s correspondence: maintained, queried, and updated MS Access Correspondence database; distributed hard copies among the appropriate personnel; filled originals.• Archived documents for long term storage, queried Archive MS Access database, ordered retrieval, and followed up.• Updated Regulatory Information Management System (RIMS TrackWise) with new data, queried, created new records, and compiled reports• Satisfied customers’ inquiries and researched information and documents. • Collected, organized, and presented documents for FDA and Revenue Canada audits and law firms for Apotex litigations.• Ordered and purchased office and laboratory supplies and catering needs, monitored orders and delivery, communicated with suppliers, vendors, and Procurement department, maintained inventory. • Created and customized MS Access and Excel databases, utilized complicated queries, formulae, and filters for statistics, compiled user help files. • Dispensed, received, reconciled, moved, and placed samples; kept track of request forms and completed analytical reports. • Compiled monthly reports for the department and special statistics reports for management.• Performed Training Documentation and Time Entry duties for the group; queried SAP on overtime, vacations, care days and training - producing reports for management.• Dealt with associations memberships, filled out cheques requests, communicated with Account Payable. Recorded meetings minutes, compiled laboratory duties schedule.• Liaised as contact between API Evaluation group and Information Services department: ordered new hardware/software/application or database access, received approvals for these orders, consulted on arising problems, and followed up.• Handled various office duties (filing, faxing, shelving, printing, copying, burning CDs, scanning etc.). Show less

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  Experchem Laboratories Inc.

  Oct 2009 - Jan 2010

  RA/QA Director's Assistant
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  Advantage Group International

  Jun 2010 - Apr 2020

  Associate Program Manager

  • Coordinated FMCG market research programs for supporting suppliers and retailers in understanding each other’s needs and improving business-to-business performance through benchmarking and collaboration.• Tracked program schedule, developed detailed technical specifications for data collection and processing and client reporting, verified and analyzed data, tested on-line surveys on diverse platforms, managed operational life cycle process, conducted overall project coordination.• Liaised with field offices and operational staff in to ensure all aspects of the assigned program(s) were completed in accordance with project timelines while also assuring the integrity and quality of the data.• Managed project specific activities on a daily/weekly basis as per PMO (Project Management Office) methodologies.• Ensured accuracy and integrity of the deliverables from data collection to report delivery in coordination with technical teams.• Resolved issues to ensure project timelines and milestones were adhered to.• Sharpened a broad array of soft skills including time management, organization, team spirit, customer orientation, and adaptability in a fast-paced and changing environment.• Demonstrated the ability to stay organized and focused under the pressure of multiple tasks and tight deadlines while ensuring the accuracy and quality of all project deliverables. Show less