
Nicola Paugh, PhD
Executive Director

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About me
Executive Director | Nonprofit capacity builder | Lifelong learner | Mom of two
Education

Consultants Development Institute
2022 -Facilitating Strategic Planning Strategic Planning
ToP Network
2022 -Virtual Facilitation Methods Facilitation
Walden University
2012 - 2018PhD, Public Policy Non-Profit/Public/Organizational Management
Performance Consultants International
2014 - 2014Transformational Coaching Certification Transformational coaching/performance coaching
London School of Economics and Political Science
2008 - 2009Master of Science (M.S.) International Development
Carleton University
2010 - 2011Graduate Certificate Conflict Resolution
Georgetown University - The McDonough School of Business
2001 - 2006Bachelor of Science in Business Adminstration Leadership and Change Management Magna Cum Laude
Duke University
2022 -Executive Certificate in Nonprofit Leadership Nonprofit leadership
Experience

Coalition for the Protection of Children
Aug 2009 - Jul 2014Executive DirectorThe Coalition for the Protection of Children (CPC) is a leading child rights advocacy organization, aiming to gain broad based recognition about the importance of providing an adequate social safety net for vulnerable families. In this role,• Managed operations including human resources, strategic planning, and organizational change management. This included fostering employee engagement around strategy and change initiatives. • Responsible for program/special project development and management. This included creation of outcome indicators, actionable deliverables, and a system for tracking and monitoring employee performance and program effectiveness. It also included performance coaching and support.• Managed communications, public relations, and business development. This included creating strong relationships with major media outlets, public and private donors including multinational corporate organizations, and partner non-profit agencies. Public speaking, presenting, and influencing skills were central to these responsibilities. • Accountable for caseload of approximately 30 individual clients and 10 mediation cases per month to address concerns which include financial security, education, and conflict resolution.• Provided conflict resolution, restorative practice, and mediation training in 6 local schools to both students and school administration.• Assisted with the design and implementation of Bermuda’s first gang outreach program, Team Street Safe, in conjunction with the Government of Bermuda and New York City’s Center for Crime Prevention and Control. Show less

Insight Solutions Consulting
Jul 2014 - Sept 2019Founder and ConsultantInsight Solutions provides training, coaching, and conflict resolution services to individuals and organizations aimed at creating personal and cultural transformation. Insight Solutions' unique programs support clients in building awareness, mindfulness, and emotional intelligence in order to maximize performance, potential, and well-being.Services include:• Mindfulness-based emotional intelligence transformation programs• Performance coaching• Mediation and conflict coaching• Restorative Practice training (a team and culture transformation program)• School-based social-emotional learning and conflict resolution programs Specialized non-profit consulting services include: strategic planning and change management, program development and evaluation, project management, and business development Show less

The Government of Bermuda
Jun 2017 - Aug 2019Trainer and Facilitator with the Mirrors Programme
The Nonprofit Alliance of Bermuda
Sept 2019 - nowNicola is the Programme Coordinator of the IAC. She is responsible for managing the organisation and driving its initiatives that help human service providers, helping agencies and nonprofits to strengthen their services and improve their impact. IAC is a network of public, private and nonprofit agencies that works on behalf of Bermuda’s children, families and community. Nicola is responsible for engaging IAC's network to advance policies, best practices and collaborative strategies that result in better outcomes for the community. She currently oversees 3 services areas:1) providing professional development and training that strengthens services and improves organizational effectiveness2) driving collective advocacy for greater social issue awareness and policy change3) facilitating collaboration that deepens understanding and aligns action on social issues and sector needs Show less
Executive Director
Sept 2021 - nowProgram Coordinator
Sept 2019 - Sept 2021
Licenses & Certifications

Facilitating Strategic Planning
Consultants Development InternationalSept 2022
Technology of Participation Facilitation Methods
The Institute of Cultural AffairsAug 2022
Certified Mediator
Carleton University
CCAT Facilitator Certification
TCC GroupJul 2022
Certificate of Nonprofit Board Consulting
BoardSourceJan 2023
Performance Coach
Performance Consultants International
Facilitator In Training Intensive
Quantum Learning NetworkJul 2018- View certificate

Certified Nonprofit Professional (CNP)
Nonprofit Leadership AllianceMar 2024
Volunteer Experience
Board Member
Issued by Bermuda Health Council on Mar 2023
Associated with Nicola Paugh, PhDCommittee Member
Issued by The Bermuda Government Wage Commission on Jan 2024
Associated with Nicola Paugh, PhDDevelopment Consultant
Issued by Haiti Village Health on Sept 2011
Associated with Nicola Paugh, PhDPrivitisation Sub Committee
Issued by SAGE Commission on Apr 2012
Associated with Nicola Paugh, PhD
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