Joanna L.

Experience

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  Department for Work and Pensions (DWP)

  Sept 2004 - Aug 2006

  Retirement Pension Administrative Officer

  Processing Retirement Pension claim forms to pay customers their entitlement. Corresponded across benefit departments, between team members and with customers using a wide range of administrative skills whilst working to team goals and meeting deadlines. Duties included: evaluating and analysing data (forms), inputting data, researching current pension laws and policies; telephone and letter correspondence and advising, email and letter correspondence, filing.

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  First SIght Fine Art Gallery

  Sept 2008 - Jun 2009

  Sales Representative

  Advising clients, selling art pieces, liaising with artists and clients. Performed administrative duties: data input, email and letter correspondence, telephone duties, sales records, stock and postal duties, labelling artwork and cash handling. Gained experience in marketing and PR, for example, I assisted in organising exhibition events and attending them as a gallery representative.

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  Brand Slam, Soap and Glory and IMG Media House (for Office Angels Recruitment Agency)

  May 2009 - Nov 2009

  Administrator

  My role for Brand Slam was largely based on administrative support but I also carried out various PR duties. Administrative duties included reception, filing, data input, stock and postal duties. PR duties involved corresponding with media who had featured company products (Soap and Glory and Fit Flop). My position at Direct Bikes involved supporting the running of this small and busy office selling motorbikes online and over the telephone. I offered advice using the in house computer system, inputted data, dealt with finances, filed paperwork and wrote up contracts. I was a switchboard receptionist at IMG and worked with a database of contacts across this large company. Show less

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  Creative Junkies Limited

  Oct 2009 - Feb 2010

  Production Assistant

  Assisting the creative manager in the organisation of performance events and supporting the administration and marketing of these events.

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  Theatre Royal Bath

  Jan 2011 - May 2011

  Production Assistant

  Assisting the production and administration of youth and adult performance events for the main theatre and the Egg theatre.

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  Wessex Water

  Aug 2011 - Aug 2012

  Statutory Group Co-ordinator and Technical Assistant

  Co-ordinating various regional site actions and supporting two in house teams (Statutory and Energy Accounting Team): using telephone, email and face to face contact with emphasis on use of Microsoft Excel and Microsoft Outlook. Co-ordinating remedial work to be carried out by EMI, statutory technicians, managers or external contractors on all WW sites; co-ordinating statutory technicians team and contractors to test portable electrical appliances for all WW sites; composing letters; organising monthly/yearly calendar for team brief meetings; attending regular team brief and other additional meetings and taking minutes; raising purchase orders; ordering stock; producing and renewing electrical authorisation certificates for technical employees; logging timesheets and booking against appropriate cost codes; producing monthly budget charts and discussing financial targets with managers; reading and recording meter rates data for billing to make energy savings; recording line diagrams for logging and for formatting to AutoCAD etc. Show less

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  City of Bath College

  Aug 2012 - Nov 2012

  Accommodation Officer

  Organising accommodation for international students attending the College in shared house, student halls and home stay family accommodation. Communicating with students/tenants, external estate agents, student agents and host families via email, telephone and face to face. Processing CRB applications and host family applications. Updating accommodation database and sending, receiving and processing accommodation applications. Administrative duties carried out such as filing and switchboard reception. Show less

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  Suankularb Witthayali Nonthaburi School, Thailand

  Nov 2012 - Aug 2013

  Teacher of English as a foreign language

  Teaching two courses: English Writing and English Communication (Reading, Writing, and Speaking and Listening) to 700 students. Producing course outlines, lesson plans, worksheets, projects, and mid term and final term test papers. Classes involve guiding students through worksheet exercises as well as improvising using various learning activities. Marking pupils work based on their English performance in accordance with the knowledge they have acquired from the course. Distributing student scores across aspects of the course aims, for example, Writing scores are based across: pre writing, writing and post writing skills. Inputting students’ final scores on to a bookmarking system for student semester grading. Show less

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  Nava School Bangkok, Thailand

  Nov 2012 - Aug 2013

  Teacher of English as a foreign language

  Teaching English reading, writing, and speaking and listening to groups of one to seven children, ranging from 6 years old up to 16 years old. Following Footprint Unit book series, using CDs for listening exercises and flashcards for assistance.

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  Ponte Vecchio

  Feb 2013 - Jun 2014

  Ashtanga Yoga Teacher

  Teaching the Primary Series of Ashtanga Vinyasa Yoga to groups of Beginners and Intermediate level students. Running one hour fifteen minute classes in the early morning two class groups. Instructing and guiding on theory, correct postures, benefits of the postures and adjusting students.

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  Bath in English

  Feb 2014 - Sept 2016

  Student Support, Marketing, Office Administrator

  Support international students by arranging individual packages for them of suitable host family accommodation, a private tutor and excursions for when they come to the UK. Liaise through Email and telephone correspondence with student agents, schools, companies and students themselves regarding arranging their individual package. Advertise for TEFL teachers for the company and interview teachers for jobs for the school. I also send out applications for potential host families in Bath and interview some them on their suitability for the school. I visit host family homes taking photos and writing up reports on them to find them suitable students. Support the general running of the office by creating forms and updating services. My role also focuses on creating new interest for the school through marketing and PR. I research new travel agents, private education institutions, companies and freelance journalists. Update databases, company social networking sites and produce persuasive marketing text for the website. I also take students on informative tours around the sights and attractions in Bath such as the Roman Baths and additionally surrounding areas such as Stonehenge, whilst practising spoken English with them. Show less

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  Mr and Mrs Derwent

  Sept 2014 - Nov 2016

  Childcare

  I look after their two boys Henry and Louis Derwent. I pick them up from school and take them to various after school clubs like Hockey, Tennis and Chess club. I then take them home and make them a snack and play indoor games with them or ball games outdoors.

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  Mairead King

  Apr 2015 - Jan 2017

  Health Support Worker for patient with MS

  Making fruit and vegetable juices, breakfast and lunch using the Gerson Healing techniques and recipes. Following a personal schedule and plan to hopefully heal the MS. Focus on using organic food, environmentally friendly recycling of food and water and using plants from the garden to support the process.

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  Funky Monkey Studio

  Aug 2015 - Jun 2016

  Ashtanga Yoga Teacher

  I teach the Fundamental Ashtanga Yoga course which is a block of classes to introduce practitioners to: the five elements of this yoga, the postures, the sequence order and the theory; to give them a deep understanding and practical ability to come away from the course with a confident and correct self practice of the Primary Series of Ashtanga Yoga. I also cover classes for Fitness First Gym and some office based classes.

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  University of Bath

  Sept 2015 - Mar 2021

  Yoga Teacher

  Teaching weekly classes of the Primary Series of Ashtanga Yoga. Instructing and guiding practitioners on postures, sequence and breathing techniques. Adjusting postures where necessary and instructing on modification postures.

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  YMCA bath

  Oct 2015 - Oct 2023

  Yoga Teacher

  Covering various Yoga classes.

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  Bath Spa University

  Dec 2015 - Dec 2022

  Yoga Teacher

  Teaching weekly Ashtanga Yoga classes.

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  ELAC Study Vacations

  Apr 2016 - Oct 2016

  Teacher of English as a foreign language
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  Bath Academy

  Nov 2016 - Nov 2017

  HR, Marketing & Agent Officer, Office Administrator & PA to Principal
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  Kaplan International English

  Apr 2017 - Sept 2020

  Teacher of English as a foreign language

  Preparing and teaching English as a foreign language lessons to groups of foreign students between 14 and 19 years old. Taking student groups on guided tours of tourist sites.

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  The Gainsborough Bath spa

  Dec 2017 - Mar 2019

  Massage Therapist
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  Metta Yoga and Massage

  Oct 2019 - now

  Business Owner, Manager, Bodywork Therapist, Yoga Teacher and Health and Wellness Coach

  I have an ITEC Diploma from the London School of Massage in Holistic Body Massage, Anatomy and Physiology and Business. I have additional Diploma qualifications in different massage traditions, such as Deep Tissue Massage. I offer an array of different bodywork techniques, including Swedish Massage and Myofascial Release. I am fully registered and insured with Yoga Alliance and Balens Insurance. I carry out treatments and private classes at The Lansdown Clinic, Bath.I am a 230 hour Yoga Alliance qualified Yoga instructor. I am a full member of Yoga Alliance Professionals. I teach group and one-to-one Yoga classes to beginner, mixed ability, and intermediate Yoga students. I share my knowledge of the theory behind Yoga, teaching students postures, sequence and breathing techniques and offering modifications and adjustments. I teach Ashtanga, Vinyasa, Hatha, and Restorative Yoga style sequences and tailor the class to the student. I also offer Yoga Therapy sessions to relieve pain and discomfort in the body, focusing on alignment principles. I have also completed a Foundation year in Counselling and Psychotherapy and have developed listening skills and more psychological awareness which I apply when interacting with my clients. I believe in holistic care practiced consistently for prevention and maintenance.I run the business: customer service, administration, marketing, finance, HR. I employ a staff member who is self-employed with Metta. Show less