Kevin Browne

Experience

• 

  Standard bank

  Feb 2011 - Mar 2012

  Bank Teller

  Responsibilities : - Processing deposits and withdrawals - End of day Balancing - Informing customers of products they qualify for- Drawing up customer statements - Obtaining Leads

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  Standard Bank Group

  Apr 2012 - Nov 2022

  Payment Processing officer

  Responsibilities : Customer / Business partner interaction / service• Good rapport with all internal and external customers / business partners is required while maintaining a professional image.• Maintain a cooperative supportive working relationship with other team members, business partners, team leaders and managers.• Meeting internal and external customers / business partners needs.• Provide constant feedback to internal / external customers.• Meet CEBS, BPSS and CSI targets.Operational Risk:• Keep abreast with new policies and procedures at all times.• Accurate report actioning to ensure quality assurance.• Check of risk implications and in need, refer to risk / fraud.• Identify and refer areas of concern to the relevant business units (inconsistencies, errors, fraud and non adherence to procedure), e.g. “dumping of entries”• Attend to internal audit reviews• Ownership to be taken on all work released and scrutinised.Financial:• Minimise losses by adhering to the Blue print and capturing transactions accurately. Show less

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  Standard Bank South Africa

  Aug 2018 - now

  Junior Software Developer