Eleanor Slim

Experience

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  Accenture

  Jun 2013 - Feb 2014

  Senior Customer Service Representative

  Dealt with Accenture North American employees who decided to take time off from work because of an injury, sickness, adoption, family care pregnancy or any other type of leave. Submitted their WBS time sheets and checked with payroll so that their salaries would not be disrupted during their leave. I am a HIPAA certified CaseWorker as well.Approved leaves for the employees based on the paper work sent out by the doctor. Informed them about their rights and privileges they can acquire from Accenture. Show less

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  Lambton College Sarnia

  Sept 2014 - now

  Student Ambassador

  • Giving tours of campus to prospective students and families.• Scheduled campus visits for large school groups, guidance counselors and independent consultants.• Perform administrative clerical and computerized tasks as needed• Assist with Open Houses, Interview Days, Counselor Days, Road shows and any other events hosted or co-hosted by the Marketing Office• Maintain proper work attire, business casual and ensuring standards and procedures according to Lambton College standards. Show less

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  Rogers Communications

  Jan 2015 - Sept 2015

  Customer Service Representative

  • Handled calls from Rogers’s Wireless customers who had questions in their account, billing and various other products.• This included up selling of various Price Plans and pre-booking of cell phones newly released in the market.• Modifying their price plans to suite their requirement and retaining customers by providing credits and bonuses.