Thelma C.

Experience

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  Ron Beville Pharmacy

  Jan 2008 - Jan 2010

  Communication Manager

  1. Improved pharmacy management, resulting in better organization and compliance with HIPPA and and internal SOPs.2. Successfully managed and accounted for products, including coordinating importation procedures and ensuring compliance with Pharmacy and HIPPA Practices. 3. Created and implemented effective SOPs and policies to improve the management and organization of pharmacists, technicians, and insurance billing procedures resulting in more efficient and effective operations and prescription delivery. Show less

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  PSemi, A Murata Company

  Jan 2010 - Jan 2012

  Program Management

  1. Successfully managed a collection of integrated circuit (IC) projects through all stages of planning, execution, and tracking, resulting in successful delivery of projects.2. Developed and maintained a comprehensive project tracking system that effectively captured all relevant details, including WBS, schedule, milestones, resources, costs, and deliverables.3. Demonstrated strong project leadership skills and actively participated in guiding cross-functional project teams and key stakeholders from concept to delivery, while also anticipating and identifying risks, driving resolution of internal issues, and facilitating negotiation and conflict resolution as needed Show less

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  Qualcomm

  Jan 2012 - Jan 2017

  Program Management

  1. Contributed to and effectively maintained project planning systems, including schedules and work breakdown structures, to support Program Managers and Engineering Leads.2. Coordinated with cross-functional teams to identify needs, communicate progress to stakeholders, ensure compliance with processes and guidelines, and make recommendations, resulting in smooth execution of projects.3. Analyzed data in and program metrics using appropriate tools and techniques, and effectively communicated findings through reports and presentations, contributing to informed decision-making and improved project outcomes Show less

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  Cetera Financial Group

  Jan 2017 - Jan 2020

  Manager, Sales Operation Technology

  1. Improved team performance and individual sales through accurate, real-time visibility of team performance, comparison of individual performance, and better forecasting.2. Successfully developed and communicated understandable goals and compensation plans, resulting in increased motivation and productivity among sales reps.3. Effectively managed and maintained the CRM and other sales tools, contributing to the overall efficiency and effectiveness of the sales operation

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  Upwork

  Jan 2020 - now

  Workflow Optimization & Automation: Expertise in streamlining business processes and implementing automation tools such as Monday.com, Quickbooks, Dropbox, and custom API integrations to enhance team efficiency and collaboration.Agile Project Management: Skilled in leading cross-functional teams using Agile methodologies to deliver projects on time, within budget, and aligned with business objectives.Technical Strategy Development: Strong ability to align technology solutions with organizational goals, ensuring scalability, efficiency, and long-term business growth. Show less

  • Head of Tech Operations

    Aug 2024 - now

  • Expert-Vetted on Upwork (Top 1%)

    Dec 2023 - now

  • Fractal PMO & API Strategist

    Dec 2022 - now

  • Business Strategist & API Consultant

    Jun 2022 - Nov 2022

  • Business Development Specialist

    Jan 2020 - Jun 2022
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  Pathana

  Feb 2022 - now

  Founder and CEO

  Thelma is the visionary leader behind Pathana, a company dedicated to helping businesses optimize their workflows and automate their processes. With extensive experience in Program Management, Systems Architecture, and Tech Operations, Thelma is passionate about using technology to streamline business operations and drive growth. Their expertise also includes integrating tech stack applications for clients, enhancing communication and aiding in the organization of databases. Under Thelma's guidance, Pathana has become a trusted partner for companies looking to improve their efficiency and increase their bottom line. Thelma is committed to delivering exceptional results and exceeding clients' expectations, making them a sought-after expert in the field.Current/Previous Clients include: Nasdaq, Capzone Investments, Pazio Institute, Greenland Financial, Radio Vermont, The Process Fixer and more. Show less