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Umer Aslam

Umer Aslam

Technical Assistant

Followers of Umer Aslam412 followers
location of Umer AslamPakistan

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  • Timeline

  • About me

    Solutions Engineer for Active Directory / Azure/Entra/ Office 365 / DevOps / LDAP / Identity and Access Management Specialist

  • Education

    • Asia Pacific Institute of Information Technology

      2000 - 2003
      Diploma and Higher Diploma Computer Software Engineering

      Activities and Societies: Sports Team: Involved with Cricket, Table Tennis, Football. Computer Programming using C, C++, VB.NET,Java and PHP. Databases using SQL Server and Microsoft AccessBusiness Communications and ManagementOperating Systems including Microsoft & Linux Economics and Numerical Methods

    • Staffordshire University

      2003 - 2007
      Bachelor of Science (BSc) Computer Science

      Activities and Societies: Sports Team: Cricket Studies Computer Sciences which involved in developing programming skills in C, C++, Java, Microsoft.NET. Game Development on DirectX (version 8, pixel/vertex shader), Web Development using PHP & Adobe Products. Databases Configuration / Management / Programming on SQL, Oracle and Microsoft Access.

  • Experience

    • StarTech.com

      Jan 2000 - Mar 2003
      Technical Assistant

    • Argos

      Aug 2003 - Sept 2008
      Customer Services

    • Imanami Corporation

      Mar 2009 - Feb 2024

      In this new role, I work with Prospect's all around the world to help identify their Directory Management issues and provide a solution that is Automated / Tailor-made to solve Help-desk and Administrative challenges. First point of Contact for Platinum Customers, Technical Resource for Sales Demonstrations of Products, On-Boarding Process for New clients, Managing Support Team at Imanami Corp. Replicating Client Issue, Creating Virtual Environment replicating Client infrastructure, Testing Imanami Product and identify Bug's / Validating Bug's (QA), Writing Knowledge-base Articles for the Product.

      • Directory Specialist

        Jan 2018 - Feb 2024

      • Team Lead Technical Support & Sales

        Jan 2014 - Jan 2018

      • Tier-2 Technical Support Engineer

        Mar 2009 - Jan 2014

    • Netwrix Corporation

      Nov 2022 - now
      Senior Sales Engineer

  • Licenses & Certifications

    • Server Virtualization with Windows Server Hyper-V and System Center

      Microsoft
      Jan 2014
      View certificate certificate

  • Volunteer Experience

    • Software Testing

      Issued by oDesk Freelancer
      oDesk FreelancerAssociated with Umer Aslam