Janejira Phayomjamsri

Experience

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  True Corporation

  Apr 2011 - May 2011

  Intern

  Summer Internship in “True Next Academe Program” at Data Warehouse Operation & Support.Project : “DWH KPI dashboard using Xcelsius” - Made an animated graph from database to support business analysis.

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  True Corporation

  May 2012 - Jul 2019

  A system analyst in Debt Management / Debt Solution & Development.1. Debt development and analysis - Provided the company debt management performance report in every dimensions following product life cycle. - Provided and analysed the customer debt report for management. - Analysed data to ensure debt management policy is appriately defined. - Found out root cause and ensure the proper corrective, preventive and initiative action implementation.2. Debt impact assessment and solution - Controled existing process by monitoring AR balance trend. - Provided solution to minimized customer debt. - Coordinated with other departments both internal & external organization. Show less A system analyst in Corporate Revenue Assurance / Charging Assurance & Prepay Payment.1. Manage and performed IT solution to support business/operation requirement. - Gather requirement from business/operation. - Create sql script to support operations such as prepay top up reconcile. - Coordinate with IT application to deliver program. - Design daily/monthly operation and summary report. - UAT report to ensure that report is accuracy before handover to operation officer. - Create program using VB.NET to support internal process.2. Operate daily top up reconciliation to assure prepay individual customer payment of accuracy, completeness and timeliness.3. Analyze and define data result including escalate for problem resolution. - Operate by QA and reconciliation based on specific criteria and conditions. - Monitor trend and data discrepancy. - Cooperate with owner team to find out short-term and long-term solutions. Show less A system analyst in Corporate Information System Production Services / Corporate Information System Operations.1. Data warehouse database managementMonitored all processes related to core data warehouse database such as loading the supplementary files (one file a day) and the CDRs files (more than a thousand files a day), manipulated data, data retention and improved monitoring methods by generating auto scripts for easier working and better process’s performance. 2. User's report supportAnalysed report’s problem related to data incorrectness, investigated a root cause and figured out by the optimal solution.3. Data analysisGathered requirement from sale and distribute team to analyzed and designed solution to developed reports and handled user’s problem. Show less

  • System Analyst

    Sept 2018 - Jul 2019

  • System Analyst

    May 2015 - Aug 2018

  • System Analyst

    May 2012 - Apr 2015
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  KTB - Krung Thai Bank

  Aug 2019 - now

  Senior Business Analyst

  • Provide IT consulting and gather requirements from business users regarding loan products in the core banking system.• Analyze functional requirements and perform gap analysis to create Business Requirements Documentation (BRD).• Design business workflows and user interfaces while collaborating with the development team.• Support System Integration Testing (SIT) and User Acceptance Testing (UAT) by providing test scenarios, test data, and solutions for defect resolution.