Pranab Das

Experience

• 

  Tata Consultancy Services

  Sept 2007 - Mar 2023

  • Engagement Description:o Strategic partnership with one of the largest telecom service provider to drive the Joint Go to Market initiativeo Formalizing IT shared services model within the organization and modelling chargeback method for IT shared services.o BSS Transformation for leading Telco offering voice, data and broadband services to retail and enterprise customer segmentResponsibilities:• Driving strategic Joint Go To Market Initiative (B2B2B) with the Telco to offer ICT and Smart Services to the Enterprise Business segment• Contributing to the E2E solution of the transformation program using my industry expertise and solving operational issues Show less Project Description:• Manage Service provider for Largest telecom service provider in Malaysia for Infrastructure, Cyber Security, application maintenanceResponsibilities:• Managing the relationship by building strategic partnership and ensuring successful execution of program• Program Management, conflict resolution and escalation management• Building healthy pipeline through consulting and contextual insights to increase wallet share• Accountable for ensuring the financial goals are met and maintained a healthy P&L• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives• Identify key requirements needed from cross-functional teams and external vendors• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives• Work with stakeholders to identify risks and opportunities across multiple projects within the department• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Show less • Project Description:• Digital Transformation program to implement the new age technology solution for BSS (Siebel CRM & CSG Billing) including organizational change managementResponsibilities:• Helping customer integrate strategy, process and technology to achieve intended business outcomes.• Creating customer journey map using design thinking to define customer journey• Product level profitability analysis by using standard drivers in PCMCS.• Business processes analysis and re-engineering to optimize output, improve customer experience and reduce cost of operations• Creating E2E solution design• Leading and managing business analysis and testing team Show less

  • Business Consultant

    Jan 2022 - Mar 2023

  • Client Partner

    Dec 2020 - Dec 2021

  • Digital Transformation Consultant

    May 2019 - Nov 2020

  • Digital Transformation Consultant

    Jan 2017 - Apr 2019

  • Business Architect

    Aug 2012 - Dec 2016

  • CRM Business Analyst & Solution Design

    Jun 2008 - Jul 2012

  • Test Analyst

    Sept 2007 - Jun 2008
• 

  EY

  Apr 2023 - Feb 2024

  Manager

  Helping customers with Planning & Budgeting using Oracle Enterprise Management suite (Oracle EPM). My role includes• Technology Consulting• Solution Design o Planning and Budgeting solutions (PBCS) o Profitability and Cost management (PCMCS)• Stakeholder and customer relationship management• Developing new opportunities

• 

  Deloitte India

  Mar 2024 - now

  Associate Director

  Helping customers unlock to potential of technology for financial planning using Oracle Enterprise Management suite (Oracle EPM). My role encompasses• Technology Consulting• Solution Design o Planning and Budgeting solutions (PBCS) o Profitability and Cost management (PCMCS)• Stakeholder management• Developing new opportunities