
Chamberlain Michael

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About me
Sr. Systems Technical Support Engineer at SAS
Education

SMK Sacred Heart
1992 - 1997SPMJoining few clubs and participate in few school activities

Universiti Teknologi MARA
1998 - 2002Bachelor’s Degree Computer Science 2.50Join various club and activities
Experience

Perridot System Sdn Bhd
Sept 2003 - Apr 2007 Played key role as liaison with client problem solving, project status updates, gathering information from clients and generating positive impression that contributed to Perridot renewal of SMA (Software Maintenance Agreement) from the customer. Collaborated on solution architecture and infrastructure requirement, led test data analysis and collection efforts and coordinated test cycle runs before implement at the customer sites. Scheduled for training on some of the project with the user and liaise with co-worker in preparing those training material to be given to the end user. Conducted the training with other trainers for some application which available in the systems.* School Management System* College Management System* Hospital Management System* Websites* Educational Data Management System Show less Responsible for creating scripts for the SMS and the CMS systems based on the requirement and feedback given by customers. Below are the lists of system which previously involved.SMS (School Management Systems) Involve in developing the SMS for the Basic, Staff Performance & Administration and Exam Module. Testing the scripts before releasing to customer live sites Developing the system using PHP, Postgresql and JavaCMS (College Management Systems) Involve in developing the CMS for the Basic, Staff Performance & Administration, E-report Card and Student Enrollment. Testing the scripts before releasing to customer live sitesDeveloping the system using PHP, Postgresql and Java Show less Responsible for creating scripts for the SMS and the CMS systems based on the requirement and feedback given by customers Below are the lists of system which previously involved. SMS (School Management Systems) Involve in developing the SMS for the Basic, Staff Performance & Administration and Exam Module. Testing the scripts before releasing to customer live sites Developing the system using PHP, Postgresql and JavaCMS (College Management Systems) Involve in developing the CMS for the Basic, Staff Performance & Administration, E-report Card and Student Enrollment. Testing the scripts before releasing to customer live sites Developing the system using PHP, Postgresql and JavaPMS (Project Monitoring Systems) Involve in developing the PMS for Bintulu Development Authority (BDA). Group consist of 5 person to develop the systems. Testing the scripts before releasing to customer live sites Developing the system using PHP, Postgresql and Java Show less
Project Consultant
Jan 2005 - Apr 2007Web Application Developer
Oct 2004 - Mar 2005Contract Programmer
Sept 2003 - Sept 2004

People Quest Sdn Bhd
May 2007 - Dec 2007IT System Project Consultant Played key role as liaison with client problem solving, project status updates, gathering information from clients. Collaborated on solution architecture and infrastructure requirement, led test data analysis and collection efforts and coordinated test cycle runs before implement at the customer sites. Scheduled for training on some of the project with the user and liaise with co-worker in preparing those training material to be given to the end user. Below are the lists of clients and project which I’m previously handled. PEOPLE HR – HR Solutions• An integrated software developed by the company to ease HR processing such as Payroll, OT, Attendance, Benefit, Employment History, Staff Performance and Leave in one systems which user may purchase by module.• Most of the users which purchase this software are from SME type of company. The company which I had handled for this project were Golden Screen Cinemas (GSC), Polymatech (M) Sdn Bhd, Pelikan Asia Sdn Bhd, Optical Communication Engineering (OCE), Tri-M (China) & Rimbunan Sawit Sdn Bhd, Show less

Emas Tech Sdn Bhd
Dec 2007 - Apr 2010Senior Project Consultant cum Project Manager Played key role as liaison with client problem solving, project status updates, gathering information from clients. Collaborated on solution architecture and infrastructure requirement, led test data analysis and collection efforts and coordinated test cycle runs before implement at the customer sites. Scheduled for training on some of the project with the user and liaise with co-worker in preparing those training material to be given to the end user. Managing project and schedule the timeline of the project completeness. Below are the lists of clients and project which I’m currently handled Show less

Danawa Education Sdn Bhd
Apr 2010 - Jul 2011Project Manager Played key role as liaison with client problem solving, project status updates, gathering information from clients. Collaborated on solution architecture and infrastructure requirement, led test data analysis and collection efforts and coordinated test cycle runs before implement at the customer sites. Scheduled for training on some of the project with the user and liaise with co-worker in preparing those training material to be given to the end user. Managing project and schedule the timeline of the project completeness. Below are the lists of clients and project which I’m currently handled. Intel Education Smart Learner• An integrated programmes which been given out to school on basic computer knowledge such as Words and basic programming.• Ensure staffs which under my dept deliver the best teaching method and enhance the capability of students.Cambridge ICT Smart Programmes• A computer syllabus which was given to school to which comes with cert from Cambridge after completion.• Ensure existing customers accounts and maintain relationship on continuous of the programs at selected centers and schools.• Working closely with Cambrigde Malaysia to ensure the syllabus are up to date.Early Childhood System• A new system developed in house to record the early childhood progress of a child daily at pre school.• Gather the pre-requisite from the preschool syllabus from Aussie and Malaysia.• 3 school was selected to test drive the system and it was successful implementation and was propose to the State Education to implement a roll out to pre school in Sarawak as a CSR programmes with collaboration with Danawa Sdn Bhd and CMS. Show less

SAS
Jul 2011 - nowSenior Systems Technical Support Engineer Played key role as liaison with client problem solving and gathering information from clients. Handles track and supports client issue when using SAS. Doing some installation and configuration for SAS solutions Monitoring and guiding some AP TS as a coach for TSSOLVE
Licenses & Certifications

PMP
PMPMay 2007
Volunteer Experience
Members
Issued by Saberkas on Jan 2008
Associated with Chamberlain Michael
Languages
- enEnglish
- maMalay
- meMelanau
- ibIban
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