Experience

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  Dnj infotech

  Mar 2019 - Mar 2022

  Business analyst

  ● Gathering functional /non-functional requirements documents using cases and test plans from product definitions.● Support the design, build and deployment of IT solutions in SDLC.● Strong listening and interpretative skills for facilitating understanding of issues and solution designs. Utilises scheduling resources and time management.● Ensuring communication with all stakeholders and bridging the gap between management, developers and stakeholders.● Prepared Business Requirements Documents, Functional Requirement Documents. Utilised Agile Software Methodology using Scrum framework and actively participated in creating the user stories● Created Wireframes and prototype based on the requirements and process flow charts with the help of Lucid chart.● Developed Test Cases for unit testing, prepared spreadsheet for testing criteria, including regression, positive and negative testing, process flow testing, and screenshot for test results to Quickly learned new skills and applied them to daily tasks, improving efficiency.● Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.● Participated in team-building activities to enhance working relationships. Improved operations through consistent hard work and dedication. Conducted research, gathered information from multiple sources and presented results. Show less

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  Carelon global solutions india

  Mar 2022 - now

  Business system analyst

  Experienced in Healthcare insurance domain, outsourcing lifecycle and track record in developing and with deep expertise in healthcare industry and health plans.● Experience in building models, creating templates and documents for different health plans, case studies.● Support the agile and SDLC.● Creating all the user stories based on the requirements in JIRA. Connecting one to one with clients to understand requirements.● Acting a point of contact between developer and tester to review all their documents.● Responsible for end-to-end execution of project including analysis, mapping, configuration, unit testing and Peer Reviews.● Working with Delivery Leadership at client’ organisation.● Worked on different tools like Sandbox, Plan Management Tool, PlanIT , JIRA, Confluence.● Engaged in different team activities to engage with team to understand and interact them differently. Show less