Experience

• 

  Sheraton hotels & resorts

  Aug 2008 - Feb 2009

  F and b trainee
• 

  Warwick hotels and resorts

  Sept 2010 - Mar 2011

  Banquets trainee
• 

  Crowne plaza® hotels & resorts

  Sept 2011 - Feb 2014

  Bartender

  Sports Bar & Pub

• 

  Intercontinental hotels & resorts

  Feb 2013 - Mar 2013

  Event sales trainee

  Cross Exposure Training in event sales management

• 

  Holiday inn hotel & suites; courtesy management

  Apr 2014 - Oct 2017

  Management Executive ( Specializing in F and B)• In charge of In room dining and Banquets operation during year 2016 IHG quality audit period [Successfully passed the audit with a score of 97%]• Opened up Omede Lounge, first bar in Holiday Inn Muscat Al Seeb [Bar Pre – opening In charge]• Started and successfully ran 2 major marketing initiatives in the all-day dining restaurant [ TripAdvisor Review express program and Facebook Check ins Program]• Started & managed upselling incentive program for the whole F&B team• In Charge of Event Sales of the hotel for a period of 2 months during the absence of Events Manager عرض أقل

  • F & B Supervisor (All Day Dining & Bar Lounge)

    Nov 2016 - Oct 2017

  • I - Grad (Management Executive)

    May 2015 - Nov 2016

  • F and B Captain

    Apr 2014 - Apr 2015
• 

  Crowne plaza kochi

  Oct 2017 - Nov 2018

  Assistant restaurant manager

  • Standardised breakfast buffet as per IHG brand standards requirements. Took over the project of breakfast refurbishment & worked along with the kitchen team in designing as well as procuring for converting the breakfast according to brand standards and implemented it successfully within the given time frame of 4 months.• Implemented TripAdvisor Team Inventive Program which helped the restaurant to cruise to 1st rank in Kochi out of 967 restaurants • Drove marketing activities through Zomato, Facebook, Instagram and outdoor sales calls to bring in additional non-residential guests. 23% of non‐residential guests out of total were captured during festive season (December to Jan 1)through this activity عرض أقل

• 

  Crowne plaza® hotels & resorts

  Nov 2018 - Oct 2019

  Future leader (corporate leadership program)

  - Accelerated National level Leadership Program By IHG for HOD post.- Managed All day dining operations handling 300 pax on average- Managed Indian & Chinese restaurants of the property- Managed busy banquet operations during wedding season ranging 1000-2000 pax.

• 

  Swiss-belinn muscat

  Dec 2019 - now

  F&B Department Head & Health and Safety Officer- Driving in revenue for all day dining operations through marketing activities - Bloggers events, Instagram competitions , Exclusive food shoots, monthly promotions.- Driving in revenue by starting up home delivery unit.- Implementing new service standards in health and safety for In room dining service on handling quarantine guests.- Implementing various packages for handling quarantine groups Opened up F&B department operations. All day dining , In room dining & 1 Meeting room

  • Food and Beverage Manager

    Apr 2023 - now

  • Outlets Manager / Health & Safety Officer

    Jun 2020 - Apr 2023

  • Pre-Opening Outlets Manager

    Dec 2019 - May 2020