Experience

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  Seven seas seafood market

  Jan 2014 - Jan 2018

  Cashier customer service

  Cashier, worked with shipment of fish and cleaning of buildings, and helped keep inventory of all assets. Was also able to learn how to sell to customers and how to better myself as a people’s person.

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  Tidelands health

  Dec 2018 - Aug 2021

  Customer service representative

  Gained experience in roles as a customer service representative, summer camp assistant, nursing assistant, operations assistant, and roles in childcare.

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  Myrtle beach high performance center

  Jan 2019 - Jan 2019

  Fitness trainer

  Was able to develop knowledge about the fitness industry as a business and was also able to develop people skills with clients

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  Wusc fm columbia

  Sept 2019 - Dec 2019

  Radio talk show host

  I discuss some of the headlines in the sports industry every week on Wednesday’s and I also give feedback on my co-hosts discussions.

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  Jdrf international

  Nov 2019 - Nov 2019

  Volunteer

  Helped with set up and takedown of a fundraiser for type 1-diabetes as well as fundraising for the event.

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  Southern way catering inc

  Sept 2020 - Dec 2020

  Event floor staff

  I keep all beverage and food stations full and clean, serve food to members, set up and break down stations, perform side tasks to keep work environment clean and work at Williams Brice Stadium.

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  Reco

  Feb 2021 - Sept 2021

  Warehouse associate
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  Evan guthrie law firm

  Jul 2021 - Nov 2021

  Intern
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  Coforge

  Oct 2022 - Feb 2023

  It service desk analyst

  Troubleshoot and assist faculty, students, and affiliates of MIT with software, hardware, networking, printers, etc.

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  Telarus

  Feb 2023 - Jul 2023

  It systems specialist

  Responsible for providing the number one global technology solutions brokerage hardware, operating system and application level support for company supplied desktop and laptop equipment.This includes primary responsibility for new hire set-up and user refreshes.

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  Cincinnati incorporated

  Aug 2023 - now

  It support administrator (system administrator)

  Perform on-site and remote analysis, diagnosis, and resolution of complex desktop problems for end-users and recommend and implement corrective solutions as needed.Install, configure, test, maintain, monitor, and troubleshoot end-user and centralized network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.Support the development and implementation of new IT projects and solutions.Ensure efficient operation of the organization’s desktop computing environment.Meet KPI requirements for ticket response times and customer satisfaction.Achieve project objectives.Work under general supervision with latitude for independent judgement. Show less