Deep Enrich
Rakesh Thakur
Customer Service Associate
135 followers
Siliguri subdivision, West Bengal, India
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About me
Assistant Manager Training in Bharat Finance Inclusion Ltd
Education
Indira Gandhi National Open University
2014 - 2017Bachelor of Arts (BA) Political Science and Government 55Indira Gandhi National Open University
2013 - 2016
Experience
Firstsource
Jul 2011 - Nov 2012Customer Service AssociateVodafone Call Centre
Aditya Birla Sun Life Insurance
Mar 2013 - Oct 2015Office AssistantOffice Management
Gitanjali Gems Ltd
Oct 2015 - Sept 2017Sales ExecutiveShoppers Stop (Siliguri)
Titan Company Limited
Nov 2017 - Nov 2019Retail Sales OfficerMia by TANISHQ,Shoppers Stop (Siliguri)
Ergode
Dec 2019 - Mar 2020Business Analyst
Bandhan-Konnagar
Mar 2020 - Oct 2021Retail TrainerTraining and placement services under National Skill Development Corporation India
SBI Card
Sept 2021 - Oct 2023Sales TrainerNew Hire Orientation, OJT, SBI Bank Branch Staff Training, Branch Visit and Sales Development & Audit. Quality Assurance. Products and Policy Implementation.
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Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank Ltd.)
Oct 2023 - nowAssistant Manager TrainingConduct Orientation Training, Induction Training, Refresher Training for LO/BCM/BM, Filed Visit, MIS making, Branch Visit
Licenses & Certifications
Facilitaion Skills
ETE SBI CardFeb 2023Emotional Inteligelience and Conflict Resolution
Crucidile LearningNov 2021
GuruSchool Certified Professional Trainer
EduBridge Learning Pvt. Ltd.Jul 2021
Languages
- enEnglish
- hiHindi
- beBengali
- neNepali
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