Experience

• 

  Berlitz

  Mar 1997 - Dec 1998

  Software test engineer

  • Authored, executed and reported on results of test cases on assigned projects. • SME on various localization tools and the localization process.

• 

  Microsoft

  Dec 1998 - Jul 2016

  • Managed releases for 5 active projects in parallel. • Used agile process to ship Account.Microsoft.com in 108 languages. • Defined cross team process to manage workflow of common tasks reducing email volumes and project management overhead. • Product owner on behalf of international team, created the prioritized backlog of items for the development team. Implemented the process to maintain and update the backlog. • Shipped WindowsPhone.com in 50 languages/130 markets on schedule and within budget, included text, image and multimedia content. • Owned project end-to-end, including content strategy, engineering, quality and managing third party vendors. • Managed multi-million dollar budgets. This involved setting an annual budget, quarterly re-forecasting, managing purchase orders, and approving monthly supplier charges. • Worked on multiple projects (UI & content) in parallel, supporting different stakeholder teams and schedules. Projects were following both Waterfall and Agile methodologies. • Created & implemented a process that reduced handoff time by 50%. • Specified Content Management System requirements to support International releases. • Owned international quality & sign-off for a number of releases of Windows & Internet Explorer. • Defined quality strategy and resources needed to implement per project. • Managed internal and external test team, coaching team members, load balancing, and ensuring project milestones were met.

  • Program Manager

    May 2014 - Jul 2016

  • International Project Manager

    Jun 2011 - May 2014

  • International Project Engineer

    Aug 2005 - Jun 2011

  • Software Test Engineer

    Dec 1998 - Aug 2005
• 

  Gopro

  Aug 2016 - May 2017

  Director of localization

  • Shipped the first international version of Mobile (iOS and Android), Desktop, and Web apps. Worked with a cross-functional team to successfully implement the first software localization process at GoPro. Implemented issue management and tracking processes to support the release. • Managed international versions of GoPro.com and Shop.GoPro.com (eCommerce site), including paid subscription app GoPro Plus,. Launched Russian language site. • Transitioned translation from multiple vendors to a single vendor resulting in higher quality translation and a simplified workflow. Show less

• 

  Eagleview

  Oct 2018 - May 2020

  Program manager/product manager

  - Launched enterprise app (iOS and Android) for use in field inspections.- Launched Machine Learning feature to improve customer productivity, developed schedule and go to market plan. - Managed the OnSite pilot program roll out in Canada - the first pilot outside the US - to showcase abilities to new customers.

• 

  Oracle

  Jul 2020 - now

  Principal technical program manager