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Kristen Bauerlien

Account Manager

2000 followers

Cockeysville, Maryland, United States

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Timeline
About me
Director of Operations and Client Services; Employee Benefits Division at HMS Insurance Associates, Inc. a Marsh & McLennan Agency LLC Company
Education
- Hereford High School
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- Frostburg State University
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  Foreign Languages and Literatures, General
  Studied foreign language and literature.
Experience
- RCM&D
  Jan 1995 - Jan 2000
  Account Manager
- HMS Insurance Associates, Inc.
  Mar 2000 - now
  Kristen has over 21 years experience in the industry with more than 16 years at HMS in the Employee Benefits Division. Kristen’s experience ranges from customer service, claims, to account management and Account Management Team Leader for the Employee Benefits Division. Kristen also handles education of staff on new products and updates and services in the marketplace. Kristen not only manages existing accounts (of all sizes), she is also involved in the sale of prospects and installation of new accounts. Her expertise includes group benefits (medical, dental, life, short & long term disability). She is licensed in MD and a member of the Baltimore Health Underwriters Association. Show less
  - Employee Benefits Division Operations Manager
    Apr 2018 - now
  - Account Management Team Leader
    Jan 2010 - now
  - Senior Account Manager
    Mar 2000 - now
- HMS Insurance Associates, Inc. a Marsh & McLennan Agency LLC Company
  Nov 2020 - now
  Director of Operations and Client Services; Employee Benefits Division
Licenses & Certifications
- NAHU Self-Funded Certification
  National Association of Health Underwriters (NAHU)
  Jun 2022
- Standard First Aid, CPR & AED
  May 2011
- MD Producer Life/Health License
  Jun 1997