Heather Innes

Experience

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  3 Point Management Ltd.

  Apr 2016 - Feb 2023

  Property Manager

  Assisted family-owned property management company with preparation of leases and reference checks. Deep cleaned and moved furniture inventory between properties prior to tenant handover.

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  Ballantynes Property Group

  Jun 2016 - Aug 2016

  Property Administrator

  Utilised a Content Management System to maintain and update the company website with property listings and process contractor invoices. Facilitated the timely preparation of properties for the market by coordinating with third-parties to compile enticing marketing brochures.

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  The Bain Property Agency Ltd

  Jun 2017 - Sept 2017

  Lettings Administrator

  Efficiently handled enquiries, scheduled viewings based on applicant requirements, and maintained property advertisements on web portals. Processed rental payments and diligently followed up on rent arrears. Served as an on-call liaison during weekends.

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  Geraghty-Gibb Property Management Ltd

  Jun 2018 - Nov 2018

  Viewing Agent

  Performed property viewings, addressed applicant enquiries, and negotiated terms resulting in a record letting rate. Meticulously conducted check-in/check-out inventories and inspections, effectively communicating findings to the respective property owners.

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  Martin & Co Aberdeen

  Apr 2019 - Aug 2021

  Responsible for bringing in new business by following up landlord enquiries, securing market appraisals and negotiating terms to sign new clients. Coordinated necessary works to ensure property compliance with current legislation, and carried out property marketing (photos/video walkthroughs). My main responsibilities as a Viewing Agent were to look after applicant enquiries and secure viewings according to applicant requirements. I conducted property viewings, emphasising property highlights and negotiating terms whilst at the property. This resulted in a record letting rate for the company between 2019 and 2020.I also carried out periodic inspections and communicated reports to portfolio managers.

  • Lettings Negotiator

    Jun 2020 - Aug 2021

  • Viewing Agent

    Apr 2019 - Jun 2020
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  James Gibb residential factors

  Oct 2021 - Feb 2023

  Development Manager

  Navigated portfolio acquisition from industry competitor and managed client expectations during handover. Responsible for the smooth operation and management of a residential development portfolio through implementing proactive maintenance and emergency repairs. Led Resident Committee meetings/ AGMs and managed insurance claims on behalf of homeowners. Conducted comprehensive Title Deed training for colleagues.

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  Working Holiday Visa - Australia

  Mar 2023 - now

  Working holiday visa (subclass 417)
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  Various Companies

  Jun 2023 - Jul 2023

  Farmwork

  Planting watermelons, ensuring no damage to seedling roots. Picking chillies and packing eggplants according to size, and discarding damaged or misshapen produce.

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  Chill Cafe & Coffee

  Jul 2023 - Jan 2024

  Front of House

  Prepared various coffee options (including those with decaf and alternative milks), drive-thru food items and cold beverages in a timely manner while maintaining hygiene standards.Efficiently managed a high throughput whilst delivering prompt and attentive service to café and drive-thru customers.Utilised POS systems (Revel and Square) to accurately take orders, process transactions, and convey special requests to the kitchen.Collaborated with front-of-house and kitchen teams for smooth service, quick turnover, and a positive dining atmosphere.Regularly opened and closed Café and Drive-Thru to a high standard. Show less

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  Evolve Talent

  Apr 2024 - now

  FIFO Utility All-Rounder

  Mixed casual role across various utilities areas and mining villages, including: kitchen, housekeeping, dining room attendant, retail, and tavern.Ongoing commitment to safety and professional development.