Michael Dela Cruz

Experience

• 

  LBC Express, Inc.

  Jan 2010 - now

  •Monitoring of company assets and branch operation•Branch development and marketing activities especially to new branches and newly relocated branch, application of branch business permits , registration and licenses, coordination with lessor regarding contract of lease.•Decision making process •Monitoring of deliverables and accomplishments – reports are needs to submit on time.•Handling of customer service – when replying email always copy the customer care •Others – prepares, manage and organize all records and database, introduction and introduce new process.-Impositions of sanction (minor and major offense) coordinate with legal dept for guidance, issuance of memo if necessary.-Delegation of work and re-assignment of member. Show less

  • Team Head

    Dec 2012 - now

  • Team Head

    Jul 2012 - now

  • Company Certified Area Trainer / AMLA

    Jan 2010 - Mar 2014