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Matheus Madureira

Matheus Madureira

Estgiário de TI / IT Intern

Followers of Matheus Madureira523 followers
location of Matheus Madureira巴西 里约热内卢州 卡希亚斯公爵城

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  • Timeline

  • About me

    Mid-Level IT Assistant | Process Automation - Python & Power Automate | AD & Office 365 Management | Technical Support | System Development

  • Education

    • Micro Rio Escola de Profissões

      2018 - 2018
      Curso Técnico Integrado Computer Support Specialist

      Activities and Societies: Reparo em diversos computadores, reparos esses que foram realizados tanto na parte de hardware e software dos mesmos. Aprendi a crimpar cabos de rede estilo CAT 5 e CAT 6 além de crimpar cabos de rede fêmea e configurar modens, IP`s e switches. Na parte de trabalho em grupo, aprendemos a fazer divisão de trabalho. entendendo que um mesmo computador pode ter um trabalho realizado por mais de 1 pessoa, para que o trabalho seja realizado com mais efetividade e em menos tempo. • Montagem e Manutenção de Computadores• Instalação, formatação e reparo de softwares e sistemas operacionais (SO)• Crimpagem de cabos de rede• Manutenção e configuração de modens e switches

    • Escola SESI de ensino

      2016 - 2018
      Ensino Médio

    • Universidade Unigranrio

      2019 - 2022
      Technologist analysis and systems development

    • EBAC - Escola Britânica de Artes Criativas e Tecnologia

      2024 - 2025
      Advanced Training Program Data Analytics

  • Experience

    • Universidade Unigranrio

      Jun 2019 - Apr 2020
      Estgiário de TI / IT Intern

      - Help Desk- Assembly and maintenance of computers- Support for infrastructure and network- Installation of operating systems and software- Remote access support- Maintenance and support for university laboratories and audiovisual equipment

    • Universidade Unigranrio

      Sept 2020 - Feb 2022
      Junior IT Assistant | Auxiliar de TI

      - Assembly and maintenance of wired infrastructure- User support for Windows, MAC, Android, and iOS- Support for PDV, MXM, Senior, and MV systems- Creation, modification, and deletion of network users via AD (Active Directory)- Creation, modification, and deletion of email users and groups via Google Admin Console- Installation, configuration, and maintenance of computers, printers, and internal software- Development and implementation of procedures for installing the institution's internal systems- Preparation of reports for the support management team- Performing backups and other data security procedures- Quoting and purchasing IT materials according to departmental needs- Managing team tickets using the GLPI tool Show less

    • Elecnor do Brasil

      Mar 2022 - Jul 2022
      Junior IT Assitant | Auxiliar de T.I

      - Remote and on-site ticket handling- Maintenance and setup of microcomputers- Level 1 printer support- User and server administration via AD (Active Directory)- Preparation of new machines for branch shipment and receiving machines from branches for repair- Responsible for purchasing IT equipment for the headquarters and branches (construction sites)- Responsible for managing equipment inventory using the Kanban method to ensure the necessary stock levels are maintained.

    • Bichara Advogados

      Aug 2022 - now
      IT Assistant - Mid-Level | Assistente de T.I

      - Remote and on-site ticket handling- User support for Windows, MAC, Android, and iOS- Support for SISJURI and Imanage systems- Creation, modification, and deletion of network users via AD (Active Directory)- Creation, modification, and deletion of email users and groups (Microsoft Office 365)- Installation, configuration, and maintenance of computers, printers, and internal software- Development and implementation of installation procedures for the institution's internal systems- Preparation of reports for the support management team- Performing backups and other data security procedures- Managing team tickets using the GLPI tool- Developing Python bots to automate daily tasks- Developing bots in Microsoft Power Automate to automate daily tasks- Updating and maintaining code, making adjustments as needed Show less

  • Licenses & Certifications